first

apps/ticket/models.py

@@ -0,0 +1,43 @@
+from django.db import models
+from utils.base_model import BaseModel
+from apps.workspace.models import Workspace
+from apps.cuser.models import CuserRole
+# Create your models here.
+
+
+class Ticket(BaseModel):
+
+    STATUS_CHOICES = [
+        (0, "wait"),
+        (1, "customer"),
+        (2, "operator"),
+    ]
+
+    title = models.CharField(max_length=100)
+    status = models.PositiveSmallIntegerField(choices=STATUS_CHOICES, default=0)
+    cuser_role = models.ForeignKey(CuserRole, on_delete=models.CASCADE, null=False, blank=False)
+    sys_ws = models.ForeignKey(Workspace, on_delete=models.CASCADE, null=False, blank=False)
+
+    def __str__(self):
+        return f'{self.title}'
+
+
+class TicketComment(BaseModel):
+
+    ticket = models.ForeignKey(Ticket, on_delete=models.CASCADE, null=False, blank=False)
+    desc = models.CharField(max_length=500)
+    cuser_role = models.ForeignKey(CuserRole, on_delete=models.CASCADE, null=False, blank=False)
+    sys_ws = models.ForeignKey(Workspace, on_delete=models.CASCADE, null=False, blank=False)
+
+    def __str__(self):
+        return f'{self.ticket.title}'
+
+
+class TicketCommentFile(BaseModel):
+
+    ticket_comment = models.ForeignKey(TicketComment, on_delete=models.CASCADE, null=False, blank=False, related_name='ticketcommentfile_set')
+    file = models.FileField(null=True, blank=True, upload_to='ticketFiles/')
+
+    def __str__(self):
+        return f'{self.ticket_comment.ticket.title}'
+