link view ticket for staff

tests/e2e/pages/staff_short_link.py

@@ -0,0 +1,15 @@
+from django.urls import reverse
+from playwright.sync_api import expect
+
+from tests.e2e.pages.base import BasePage
+
+
+class StaffShortLinkPage(BasePage):
+    def open_and_login(self, path, staff, password, ticket):
+        self.goto(path)
+        expect(self.page.get_by_role("heading", name="ورود کارشناسان")).to_be_visible()
+        self.page.locator('input[name="username"]').fill(staff.username)
+        self.page.locator('input[name="password"]').fill(password)
+        self.page.get_by_role("button", name="ورود به میز کار").click()
+        expect(self.page).to_have_url(self.url(reverse("staff_tickets:detail", args=[ticket.public_id])))
+        expect(self.page.get_by_text(ticket.subject, exact=True).first).to_be_visible()

tests/e2e/test_staff_ticket_short_links_e2e.py

@@ -0,0 +1,36 @@
+import pytest
+from django.urls import reverse
+
+from apps.accounts.models import User
+from apps.staff.models import OrganizationalUnit, StaffProfile
+from apps.tickets.models import StaffTicketShortLink, TicketCategory
+from apps.tickets.services import create_ticket
+from apps.tickets.short_links import append_supervisor_ticket_link
+from tests.e2e.pages.staff_short_link import StaffShortLinkPage
+from tests.e2e.pages.tickets import TicketConversationPage
+
+
+pytestmark = [pytest.mark.e2e, pytest.mark.django_db(transaction=True)]
+
+
+def test_supervisor_short_link_login_and_reply(live_server, browser_page):
+    password = "E2e-short-link-password-2026"
+    unit = OrganizationalUnit.objects.create(
+        name="واحد لینک مرورگر", slug="e2e-short-unit", supervisor_sms_ticket_link_enabled=True,
+    )
+    category = TicketCategory.objects.create(unit=unit, title="درخواست مرورگر", slug="e2e-short-category")
+    customer = User.objects.create_user(username="e2e-short-customer", mobile="09121112340", account_type="CUSTOMER")
+    staff = User.objects.create_user(
+        username="e2e-short-staff", mobile="09121112341", password=password, account_type="STAFF",
+    )
+    StaffProfile.objects.create(user=staff, primary_unit=unit, display_name="کارشناس مرورگر")
+    ticket = create_ticket(
+        customer=customer, category=category, selected_expert=staff,
+        subject="درخواست پاسخ از لینک کوتاه", body="پیام مشتری در مرورگر",
+    )
+    append_supervisor_ticket_link(ticket, "اعلان")
+    link = StaffTicketShortLink.objects.get(ticket=ticket)
+    path = reverse("staff_ticket_short_link", args=[link.token])
+    with browser_page() as page:
+        StaffShortLinkPage(page, live_server.url).open_and_login(path, staff, password, ticket)
+        TicketConversationPage(page, live_server.url).send_reply("پاسخ کارشناس از لینک پیامک")