estelam ticket, varizha , others
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35a1ec1794
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@@ -54,4 +54,5 @@ class AttachmentPolicyAdmin(admin.ModelAdmin):
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form = AttachmentPolicyAdminForm
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admin.site.register(Attachment)
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from apps.tickets.response_admin import RelatedResponseContentAdmin
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admin.site.register(Attachment, RelatedResponseContentAdmin)
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@@ -19,3 +19,16 @@ def signed_media_redirect(relative_path, *, download=False, lifetime=300):
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if download:
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query["download"] = "1"
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return HttpResponseRedirect(f"{uri}?{urlencode(query)}")
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def attachment_response(attachment, *, download=False):
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"""Deliver authorized bytes; confidential responses never use bearer URLs."""
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import mimetypes
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from django.http import FileResponse
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if settings.USE_NGINX_MEDIA and not attachment.relative_path.startswith("dispatch-responses/"):
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return signed_media_redirect(attachment.relative_path, download=download)
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content_type = attachment.mime_type or mimetypes.guess_type(attachment.original_name)[0] or "application/octet-stream"
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response = FileResponse(attachment.file.open("rb"), content_type=content_type,
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as_attachment=download, filename=attachment.original_name)
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response["X-Content-Type-Options"] = "nosniff"
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return response
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@@ -5,6 +5,10 @@ from django.db import models
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from apps.core.models import PublicIdModel
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def attachment_path(instance,filename):
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ext=Path(filename).suffix.lower(); t=instance.message.ticket; m=instance.message
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from apps.tickets.dispatch_responses import response_control
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control = response_control(t.group_dispatch) if t.group_dispatch_id else None
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if m.author_id == t.customer_id and control and control.mode == "SEALED":
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return f"dispatch-responses/{t.public_id}/{m.public_id}/{uuid.uuid4().hex}{ext}"
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return f"tickets/{t.created_at:%Y/%m}/{t.public_id}/{m.public_id}/{uuid.uuid4().hex}{ext}"
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class AttachmentPolicy(models.Model):
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attachment_type=models.CharField(max_length=20,unique=True); is_enabled=models.BooleanField(default=True); max_file_size=models.PositiveBigIntegerField(); max_files_per_message=models.PositiveSmallIntegerField(default=10); allowed_extensions=models.JSONField(default=list); allowed_mime_types=models.JSONField(default=list); sort_order=models.PositiveIntegerField(default=0); updated_at=models.DateTimeField(auto_now=True)
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@@ -1,30 +1,23 @@
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import mimetypes
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from django.conf import settings
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from django.core.exceptions import PermissionDenied
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from django.http import FileResponse
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from django.shortcuts import get_object_or_404
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from apps.tickets.policies import TicketPolicy
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from apps.accounts.magic_access import get_ticket_magic_access
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from .delivery import signed_media_redirect
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from .delivery import attachment_response
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from .models import Attachment
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from django.views.decorators.cache import never_cache
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def _authorized_attachment(request,public_id):
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attachment=get_object_or_404(Attachment.objects.select_related("message__ticket"),public_id=public_id); ticket=attachment.message.ticket
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magic_link = None if request.user.is_authenticated else get_ticket_magic_access(request,ticket)
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if not TicketPolicy.can_view(request.user,ticket) and not magic_link: raise PermissionDenied
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from apps.tickets.dispatch_responses import can_read_response
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actor = ticket.customer if magic_link else request.user
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if not can_read_response(actor, attachment.message): raise PermissionDenied
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if attachment.message.is_internal and (magic_link or getattr(request.user,"account_type",None)=="CUSTOMER"): raise PermissionDenied
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if attachment.message.deleted_at and not request.user.has_perm("messaging.view_deleted_message_content"): raise PermissionDenied
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return attachment
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@never_cache
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def view(request,public_id):
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attachment=_authorized_attachment(request,public_id)
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if settings.USE_NGINX_MEDIA:
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return signed_media_redirect(attachment.relative_path)
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content_type=attachment.mime_type or mimetypes.guess_type(attachment.original_name)[0] or "application/octet-stream"
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response=FileResponse(attachment.file.open("rb"),content_type=content_type)
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response["Content-Disposition"]=f'inline; filename="{attachment.original_name}"'
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response["X-Content-Type-Options"]="nosniff"
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return response
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return attachment_response(_authorized_attachment(request, public_id))
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@never_cache
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def download(request,public_id):
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attachment=_authorized_attachment(request,public_id)
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if settings.USE_NGINX_MEDIA:
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return signed_media_redirect(attachment.relative_path, download=True)
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return FileResponse(attachment.file.open("rb"),as_attachment=True,filename=attachment.original_name)
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return attachment_response(_authorized_attachment(request, public_id), download=True)
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