estelam ticket, varizha , others

apps/notifications/models.py

@@ -10,6 +10,7 @@ def sms_template_tags():
 class SMSTemplate(PersianTextNormalizationMixin, models.Model):
     persian_text_fields={"title":False,"body":True}
     class Event(models.TextChoices):
+        DISPATCH_RESPONSES_OPENED="DISPATCH_RESPONSES_OPENED","بازگشایی پاسخ‌های ارسال گروهی"
         CUSTOMER_TICKET_CREATED="CUSTOMER_TICKET_CREATED","ثبت تیکت توسط مشتری"
         STAFF_TICKET_CREATED="STAFF_TICKET_CREATED","ثبت تیکت توسط کارشناس"
         STAFF_REPLY="STAFF_REPLY","پاسخ کارشناس"
@@ -29,6 +30,8 @@ class SMSTemplate(PersianTextNormalizationMixin, models.Model):
     def __str__(self): return self.get_event_type_display()
     @classmethod
     def tags_for_event(cls, event_type):
+        if event_type == "DISPATCH_RESPONSES_OPENED":
+            return []
         if event_type in {'PAYMENT_NOTICE_CREATED', 'PAYMENT_RECEIPT_APPROVED', 'PAYMENT_RECEIPT_REJECTED'}:
             from apps.payments.notifications import TAGS
             return list(TAGS)