estelam ticket, varizha , others

apps/tickets/admin.py

@@ -1,5 +1,5 @@
 from django.contrib import admin
-from .models import GroupDispatch,SLAConfig,Ticket,TicketAccessGrant,TicketCategory,TicketEvent,TicketReadState,TicketTag
+from .models import DispatchResponseControl,GroupDispatch,SLAConfig,Ticket,TicketAccessGrant,TicketCategory,TicketEvent,TicketReadState,TicketTag
 @admin.register(Ticket)
 class TicketAdmin(admin.ModelAdmin):
     list_display=("ticket_number","subject","owning_unit","delivery_type","status","priority","owner","last_activity_at")
@@ -7,6 +7,15 @@ class TicketAdmin(admin.ModelAdmin):
     search_fields=("ticket_number","subject","customer__mobile","customer__customer_profile__organization_name")
     filter_horizontal=("tags",)
 
+    def get_readonly_fields(self, request, obj=None):
+        if obj and obj.group_dispatch_id and DispatchResponseControl.objects.filter(dispatch_id=obj.group_dispatch_id).exists():
+            return ("group_dispatch", "delivery_type", "customer", "created_by")
+        return super().get_readonly_fields(request, obj)
+
+    def get_queryset(self, request):
+        from .dispatch_responses import managed_ticket_q
+        return super().get_queryset(request).filter(managed_ticket_q(request.user)).distinct()
+
 
 class DispatchTicketInline(admin.TabularInline):
     model = Ticket
@@ -27,6 +36,36 @@ class GroupDispatchAdmin(admin.ModelAdmin):
     readonly_fields = ("recipient_count", "dispatched_at")
     inlines = (DispatchTicketInline,)
 
+    def get_readonly_fields(self, request, obj=None):
+        fields = super().get_readonly_fields(request, obj)
+        if obj and DispatchResponseControl.objects.filter(dispatch_id=obj.pk).exists():
+            return fields + ("unit", "operation_type", "created_by", "contact_group")
+        return fields
+
+    def get_queryset(self, request):
+        from .policies import DispatchPolicy
+        from django.db.models import Q
+        return super().get_queryset(request).filter(Q(response_control__isnull=True) | Q(pk__in=DispatchPolicy.visible_dispatches(request.user)))
+
+
+@admin.register(DispatchResponseControl)
+class DispatchResponseControlAdmin(admin.ModelAdmin):
+    list_display = ("dispatch", "mode", "notify_sms", "opened_at", "opened_by")
+    readonly_fields = tuple(field.name for field in DispatchResponseControl._meta.fields)
+
+    def get_queryset(self, request):
+        from .policies import DispatchPolicy
+        return super().get_queryset(request).filter(dispatch__in=DispatchPolicy.visible_dispatches(request.user))
+
+    def has_add_permission(self, request):
+        return False
+
+    def has_change_permission(self, request, obj=None):
+        return False
+
+    def has_delete_permission(self, request, obj=None):
+        return False
+
 
 @admin.register(TicketCategory)
 class TicketCategoryAdmin(admin.ModelAdmin):