estelam ticket, varizha , others

apps/tickets/dispatch_presentation.py

@@ -0,0 +1,35 @@
+"""Read-only option metadata for the staff dispatch composer."""
+
+from django.db.models import Count, Q
+
+from .models import GroupDispatch, TicketCategory
+from .policies import DispatchPolicy
+
+
+def dispatch_form_options(user, units, groups):
+    """Expose only permitted units; recipient counts follow the sending service."""
+    units = list(units)
+    eligible = (
+        Q(contacts__user__is_active=True, contacts__user__mobile__isnull=False)
+        & ~Q(contacts__user__mobile="")
+    )
+    return {
+        "units": [
+            {
+                "id": unit.pk,
+                "name": unit.name,
+                "operations": [
+                    kind for kind in GroupDispatch.OperationType.values
+                    if DispatchPolicy.can_create(user, unit, kind)
+                ],
+            }
+            for unit in units
+        ],
+        "groups": list(groups.annotate(recipient_count=Count("contacts", filter=eligible)).values(
+            "id", "name", "unit_id", "recipient_count",
+        )),
+        "categories": list(TicketCategory.objects.filter(
+            Q(unit_id__in=[unit.pk for unit in units]) | Q(unit__isnull=True),
+            is_active=True,
+        ).order_by("title").values("id", "title", "unit_id")),
+    }