estelam ticket, varizha , others

apps/tickets/dispatch_response_views.py

@@ -0,0 +1,45 @@
+from django.core import signing
+from django.contrib import messages
+from django.core.exceptions import PermissionDenied, ValidationError
+from django.shortcuts import get_object_or_404, redirect, render
+from django.views.decorators.cache import never_cache
+from django.views.decorators.http import require_http_methods
+
+from .dispatch_responses import can_open_responses, open_dispatch_responses, render_opening_sms, response_control
+from .models import GroupDispatch
+from apps.notifications.models import SMSTemplate
+from .views import staff_required
+
+
+@staff_required
+@require_http_methods(["GET", "POST"])
+@never_cache
+def open_responses(request, public_id):
+    dispatch = get_object_or_404(GroupDispatch.objects.select_related("unit"), public_id=public_id)
+    control = response_control(dispatch)
+    if not control or control.mode != "SEALED" or not can_open_responses(request.user, dispatch):
+        raise PermissionDenied
+    if control.opened_at:
+        return redirect("staff_tickets:dispatch_detail", public_id=public_id)
+    if request.method == "POST":
+        try:
+            proof = signing.loads(request.POST.get("confirmation", ""), salt="dispatch-opening", max_age=600)
+            if proof["user"] != request.user.pk or proof["dispatch"] != str(public_id):
+                raise signing.BadSignature
+            open_dispatch_responses(dispatch, request.user, proof["sms"])
+        except (signing.BadSignature, KeyError):
+            messages.error(request, "تأیید معتبر نیست یا مهلت آن پایان یافته؛ دوباره بررسی کنید.")
+        except (ValidationError, ValueError, SMSTemplate.DoesNotExist) as error:
+            messages.error(request, str(error))
+        else:
+            messages.success(request, "پاسخ‌ها هم‌زمان بازگشایی شدند؛ وضعیت پیامک را در گزارش بررسی کنید.")
+            return redirect("staff_tickets:dispatch_detail", public_id=public_id)
+    try:
+        sms = render_opening_sms(dispatch) if control.notify_sms else ""
+    except (SMSTemplate.DoesNotExist, ValueError):
+        messages.error(request, "قالب پیامک بازگشایی معتبر یا فعال نیست؛ تنظیمات قالب را بررسی کنید.")
+        return redirect("staff_tickets:dispatch_detail", public_id=public_id)
+    from .dispatch_responses import _respondents
+    proof = signing.dumps({"user": request.user.pk, "dispatch": str(public_id), "sms": sms}, salt="dispatch-opening")
+    return render(request, "tickets/dispatch_open_confirm.html", {"dispatch": dispatch, "control": control,
+        "opening_sms": sms, "respondent_count": len(_respondents(dispatch)), "confirmation": proof})