estelam ticket, varizha , others

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javad committed 2026-10-13 15:48:24 +03:30
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<header class="ticket-workspace-head"><div class="ticket-title"><a class="workspace-back" href="{% if magic_link_access %}{% url 'accounts:login' %}{% else %}{% url 'tickets:list' %}{% endif %}" aria-label="بازگشت">→</a><div><span class="ticket-number" dir="ltr">{{ ticket.ticket_number }}</span><h1>{{ ticket.subject }}</h1></div></div><div class="ticket-head-actions"><span class="badge" data-ticket-status>{{ ticket.get_status_display }}</span><button type="button" class="icon-button" data-toggle-panel="ticket-info" aria-label="جزئیات تیکت">ⓘ</button></div></header>
<div class="workspace-grid customer-grid">
<main class="conversation-pane">
<section class="conversation-toolbar"><div><b>سوابق مکاتبات تیکت</b></div><small><span data-conversation-count>{{ conversation|length }}</span> مکاتبه</small></section>
<section class="conversation-toolbar"><div><b>{% if ticket.group_dispatch %}{{ ticket.group_dispatch.get_operation_type_display }}{% else %}سوابق مکاتبات تیکت{% endif %}</b>{% if ticket.group_dispatch.response_control.mode == 'SEALED' and not ticket.group_dispatch.response_control.opened_at %}<small role="status">پاسخ شما تا بازگشایی برای کارکنان محرمانه است.</small>{% endif %}</div><small><span data-conversation-count>{{ conversation|length }}</span> مکاتبه</small></section>
<section class="conversation" data-conversation role="log" aria-live="polite" aria-label="مکاتبات تیکت">{% if has_older %}<button class="load-older" type="button" data-load-older hx-get="{% url 'tickets:messages' ticket.public_id %}?before={{ older_cursor }}" hx-target="this" hx-swap="outerHTML">↑ نمایش مکاتبات قدیمی‌تر</button>{% endif %}{% include 'tickets/_messages.html' %}<div class="conversation-end" data-conversation-end aria-hidden="true"></div></section>
<button class="new-message-jump" type="button" data-jump-latest hidden>↓ رفتن به آخرین مکاتبه</button>
<section class="composer {% if request.GET.reply_result != 'error' %}is-collapsed{% endif %}" data-composer-shell>