estelam ticket, varizha , others

tests/e2e/test_dispatch_workspace_e2e.py

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+import pytest
+from django.contrib.auth.models import Permission
+from django.urls import reverse
+from django.utils import timezone
+from playwright.sync_api import expect
+
+from apps.accounts.models import TicketMagicLink, User
+from apps.customers.models import ContactGroup, CustomerProfile
+from apps.messaging.models import Message
+from apps.notifications.models import NotificationJob, SMSTemplate
+from apps.staff.models import OrganizationalUnit, StaffProfile
+from apps.tickets.models import TicketCategory
+from apps.tickets.services import create_group_dispatch
+from tests.e2e.pages.auth import AuthenticationPage
+from tests.e2e.pages.dispatches import DispatchWorkspacePage
+
+pytestmark = [pytest.mark.e2e, pytest.mark.django_db(transaction=True)]
+PASSWORD = "Dispatch-E2E-safe-2026"
+
+
+@pytest.fixture
+def dispatch_case():
+    unit = OrganizationalUnit.objects.create(name="فروش رابط گروهی", slug="dispatch-ui")
+    unit.permissions.add(*Permission.objects.filter(content_type__app_label="tickets", codename__in=("view_ticket", "change_ticket", "dispatch_group_tickets")))
+    staff = User.objects.create_user(username="dispatch-ui-agent", password=PASSWORD, account_type="STAFF")
+    StaffProfile.objects.create(user=staff, display_name="کارشناس ارسال", primary_unit=unit)
+    group = ContactGroup.objects.create(unit=unit, name="مخاطبان منتخب فروش")
+    empty_group = ContactGroup.objects.create(unit=unit, name="گروه بدون مخاطب")
+    category = TicketCategory.objects.create(unit=unit, title="هماهنگی فروش", slug="dispatch-ui-category")
+    customers = []
+    for index, name in enumerate(("مخاطب پاسخ‌دهنده", "مخاطب بدون پاسخ")):
+        customer = User.objects.create_user(username=f"dispatch-ui-customer-{index}", mobile=f"0912000980{index}", account_type="CUSTOMER")
+        CustomerProfile.objects.create(user=customer, first_name=name).groups.add(group)
+        customers.append(customer)
+    return staff, unit, group, category, empty_group, customers
+
+
+@pytest.mark.parametrize("width", [1440, 390, 320])
+def test_review_preserves_draft_and_requires_confirmation_before_group_send(live_server, browser_page, dispatch_case, width):
+    staff, unit, group, category, _, _ = dispatch_case
+    subject = "هماهنگی زمان تحویل گروهی"
+    body = "لطفاً زمان پیشنهادی تحویل را در گفت‌وگوی خصوصی اعلام کنید."
+    with browser_page() as page:
+        page.set_viewport_size({"width": width, "height": 900 if width == 1440 else 844})
+        AuthenticationPage(page, live_server.url).login_staff(staff, PASSWORD)
+        workspace = DispatchWorkspacePage(page, live_server.url)
+        workspace.open_composer()
+        workspace.compose(unit, group, category, subject, body)
+        expect(page.get_by_label("خلاصه ارسال جدید")).to_contain_text("۲ نفر")
+        workspace.open_history()
+        expect(page.get_by_text("هنوز ارسال گروهی ثبت نشده است")).to_be_visible()
+        workspace.return_to_composer()
+        expect(page.get_by_label("متن پیام", exact=False)).to_have_value(body)
+        workspace.review()
+        dialog = page.get_by_role("dialog")
+        expect(dialog).to_contain_text("۲ نفر")
+        expect(dialog).to_contain_text(subject)
+        workspace.cancel_review()
+        expect(page.get_by_role("button", name="بررسی و ادامه")).to_be_enabled()
+        workspace.save_screenshot(f"compose-{width}.png")
+        workspace.review()
+        workspace.save_screenshot(f"review-{width}.png")
+        workspace.send()
+        expect(page.locator("[data-recipient-row]")).to_have_count(2)
+        expect(page.locator(".sms-state-card").first).to_contain_text("در صف ارسال")
+        expect(page.get_by_text("تحویل پیامک به معنی مشاهده لینک یا دریافت پاسخ نیست.")).to_be_visible()
+        workspace.expect_fits_viewport()
+
+
+@pytest.mark.parametrize("width", [1440, 390, 320])
+def test_report_filters_search_and_private_reply_navigation(live_server, browser_page, dispatch_case, width):
+    staff, unit, group, category, _, customers = dispatch_case
+    dispatch, tickets = create_group_dispatch(user=staff, unit=unit, contact_group=group, category=category, subject="پیگیری پاسخ مخاطبان منتخب", body="پیام اصلی با پاسخ‌های خصوصی مستقل.", response_mode="INDIVIDUAL")
+    first = tickets[0]
+    Message.objects.create(ticket=first, author=customers[0], body="زمان پیشنهادی ما ساعت ده صبح است.")
+    first.last_customer_message_at = timezone.now()
+    first.save(update_fields=["last_customer_message_at"])
+    link = TicketMagicLink.issue_with_record(first, created_by=staff)[1]
+    link.view_count = 2
+    link.save(update_fields=["view_count"])
+    NotificationJob.objects.filter(ticket=first, event_type=SMSTemplate.Event.STAFF_TICKET_CREATED).update(status="SENT", attempts=1, delivery_status="DELIVERED")
+    NotificationJob.objects.filter(ticket=tickets[1], event_type=SMSTemplate.Event.STAFF_TICKET_CREATED).update(status="FAILED", attempts=1, last_error="خطای آزمایشی درگاه")
+    with browser_page() as page:
+        page.set_viewport_size({"width": width, "height": 900 if width == 1440 else 844})
+        AuthenticationPage(page, live_server.url).login_staff(staff, PASSWORD)
+        workspace = DispatchWorkspacePage(page, live_server.url)
+        workspace.open_report(dispatch)
+        expect(workspace.visible_recipients()).to_have_count(2)
+        workspace.filter_recipients("دارای پاسخ")
+        expect(workspace.visible_recipients()).to_have_count(1)
+        expect(workspace.visible_recipients()).to_contain_text("زمان پیشنهادی ما ساعت ده صبح است.")
+        workspace.reset_recipients()
+        workspace.filter_recipients("پیامک نیازمند اقدام")
+        expect(workspace.visible_recipients()).to_have_count(1)
+        expect(workspace.visible_recipients()).to_contain_text("ارسال ناموفق")
+        # One failed attempt is not a successful first attempt.
+        expect(workspace.visible_recipients()).not_to_contain_text("موفق در اولین تلاش")
+        workspace.reset_recipients()
+        workspace.search_recipient("۰۹۱۲۰۰۰۹۸۰۰")
+        expect(workspace.visible_recipients()).to_have_count(1)
+        workspace.search_recipient("وجود ندارد")
+        expect(page.get_by_role("heading", name="مخاطبی با این شرایط پیدا نشد")).to_be_visible()
+        workspace.reset_recipients()
+        workspace.expect_fits_viewport()
+        workspace.save_screenshot(f"report-{width}.png")
+        workspace.filter_recipients("دارای پاسخ")
+        workspace.open_conversation()
+        expect(page).to_have_url(workspace.url(reverse("staff_tickets:detail", args=[first.public_id])))