fix focus on ticket new, sitebranding, customer edit error

static/js/customer-ticket-wizard.js

@@ -349,6 +349,19 @@
   setupVoiceRecorder(voiceRoot);
   form.dataset.wizardEnhanced = '';
 
+  function focusWizardCard() {
+    requestAnimationFrame(() => {
+      // Do not steal focus if the visitor has already started interacting.
+      if (document.activeElement !== document.body && document.activeElement !== document.documentElement) return;
+      form.focus({ preventScroll: true });
+      form.scrollIntoView({
+        behavior: window.matchMedia('(prefers-reduced-motion: reduce)').matches ? 'auto' : 'smooth',
+        block: 'start',
+        inline: 'nearest',
+      });
+    });
+  }
+
   const serverErrorStep = steps.find(step => step.querySelector('.errorlist'));
   const initialStep = serverErrorStep ? Number(serverErrorStep.dataset.wizardStep) : 1;
   showStep(initialStep, { scroll: false });
@@ -359,5 +372,5 @@
       .filter(Boolean);
     const number = Number(serverErrorStep.dataset.wizardStep);
     requestAnimationFrame(() => showValidation(number, { message: messages.join(' '), fields }));
-  }
+  } else focusWizardCard();
 })();