share ticket and ticket message

PROJECT_TREE.txt

@@ -1,13 +1,15 @@
 Project Root: customerTicket                                                                  
-Generated At: 2026-09-28T15:29:03+00:00                                                       
-Python Files: 197                                                                             
-Django Files: 37                                                                              
+Generated At: 2026-10-04T06:10:18+00:00                                                       
+Python Files: 214                                                                             
+Django Files: 42                                                                              
 JavaScript/TypeScript Files: 21                                                                              
-HTML Files: 31                                                                              
-Total Files: 782                                                                             
-Total Directories: 97                                                                              
+HTML Files: 33                                                                              
+Total Files: 841                                                                             
+Total Directories: 102                                                                             
 
 customerTicket
+├── .agents
+├── .codex
 ├── apps
 │   ├── accounts
 │   │   ├── migrations
@@ -58,6 +60,7 @@ customerTicket
 │   │   │   ├── 0005_sitebranding_company_logo_and_more.py
 │   │   │   ├── 0006_productionseedstate.py
 │   │   │   ├── 0007_voipconfiguration.py
+│   │   │   ├── 0008_voipconfiguration_announcement_api_key_and_more.py
 │   │   │   └── __init__.py
 │   │   ├── templatetags
 │   │   │   ├── __init__.py
@@ -77,6 +80,8 @@ customerTicket
 │   │   │   ├── 0002_customerprofile_city_customerprofile_province.py
 │   │   │   ├── 0003_contactgroup_customerprofile_organization_name_and_more.py
 │   │   │   ├── 0004_contactgroup_unit_customerprofile_groups_and_more.py
+│   │   │   ├── 0005_contacteditlog.py
+│   │   │   ├── 0006_backfill_customer_profiles.py
 │   │   │   └── __init__.py
 │   │   ├── __init__.py
 │   │   ├── admin.py
@@ -96,6 +101,7 @@ customerTicket
 │   │   │   ├── providers.py
 │   │   │   └── sms0098.py
 │   │   ├── __init__.py
+│   │   ├── announcements.py
 │   │   └── voip.py
 │   ├── messaging
 │   │   ├── migrations
@@ -131,12 +137,27 @@ customerTicket
 │   │   │   ├── 0012_supervisor_sms_template.py
 │   │   │   ├── 0013_notificationjob_definitive_delivery_retry.py
 │   │   │   ├── 0014_backfill_safe_0098_delivery_retries.py
+│   │   │   ├── 0015_announcementjob.py
+│   │   │   ├── 0016_announcementjob_requested_by_announcementjob_source_and_more.py
+│   │   │   └── __init__.py
+│   │   ├── __init__.py
+│   │   ├── admin.py
+│   │   ├── announcement_worker.py
+│   │   ├── apps.py
+│   │   ├── models.py
+│   │   └── services.py
+│   ├── phone_contacts_api
+│   │   ├── migrations
+│   │   │   ├── 0001_initial.py
 │   │   │   └── __init__.py
 │   │   ├── __init__.py
 │   │   ├── admin.py
 │   │   ├── apps.py
 │   │   ├── models.py
-│   │   └── services.py
+│   │   ├── README.md
+│   │   ├── test_api.py
+│   │   ├── urls.py
+│   │   └── views.py
 │   ├── staff
 │   │   ├── migrations
 │   │   │   ├── 0001_initial.py
@@ -213,6 +234,7 @@ customerTicket
 │   ├── DEPLOYMENT_COOLIFY.md
 │   ├── ORGANIZATIONAL_TICKETING.md
 │   ├── ORGANIZATIONAL_TICKETING_GAP_ANALYSIS.md
+│   ├── PHONE_CONTACTS_API.md
 │   ├── PRODUCTION_SEED.md
 │   ├── QA_PERMISSION_MATRIX.md
 │   └── THEMING.md
@@ -263,18 +285,23 @@ customerTicket
 │   │   ├── graph.json
 │   │   ├── GRAPH_REPORT.md
 │   │   └── manifest.json
+│   ├── 2026-09-29
+│   │   ├── .graphify_analysis.json
+│   │   ├── .graphify_labels.json
+│   │   ├── cost.json
+│   │   ├── graph.json
+│   │   ├── GRAPH_REPORT.md
+│   │   └── manifest.json
 │   ├── cache
 │   │   ├── ast
-│   │   │   └── v0.9.62-s3
+│   │   │   └── v0.9.68-s4
 │   │   │       ├── 00aea1c179c20548df2499948796faba373334997bfeddad9e335db138753cc5.json
 │   │   │       ├── 00afff188288984e240329931ac9e4273f5ab89be582e021e9edbdbead42ebfe.json
 │   │   │       ├── 0138bfeaa54b14916df0028a970de356913b83e8da2cd5cfc610361887baa9c2.json
 │   │   │       ├── 01d84090a3b22716edb63a5cf9c0a56cc94c0f5207cdbd5005843f858bbb292f.json
-│   │   │       ├── 01eb2378ec1b50eb9adf2efeee2c1b18bec9fdc7df91db2655076185e3e32721.json
 │   │   │       ├── 02a3519f5b471b7083c161d9d9c73ab5b0ee78cf7e2cc4d5be7c2542435aa58e.json
+│   │   │       ├── 03040dc947a4bba22aafbc6262c9db2c8549826ae5aa1ac4cc1821806f93561f.json
 │   │   │       ├── 039590a02c184d21a28caec4178b981a824ec4356a225d1ce546cc212d2f550f.json
-│   │   │       ├── 053337dddf6eb41ca0de06296d382047253aa08d9b91d61fe86923462c4e2dc8.json
-│   │   │       ├── 0571f3a7d38f1c019d2c0f1102e0444f8bd8fc429dbe5f7ba51774d3eda0fedc.json
 │   │   │       ├── 058b4e36240cd25d158647c300472baad5e7101ebde0319883abb0edc8c9c74d.json
 │   │   │       ├── 07e174cf218887aa0f8747199874faf6bc8af9347e43ff9b5a2073c089637f6f.json
 │   │   │       ├── 08ff4daae812563107028890c2ae7257bb5f9a376a978244c814b7a4c1d10a98.json
@@ -286,57 +313,54 @@ customerTicket
 │   │   │       ├── 0d5f84af41009fdecae2a46d4ad5fab38a79c1a5dde262e9c7f8d35707a35092.json
 │   │   │       ├── 0ef31d053655ee64599a0246f26c8eb61f27654ae1ffbd41b87500438fc9b06a.json
 │   │   │       ├── 11d2b71feb1480622fb18ee3795cf070421b146e4273b5016fad81e7cc8e2c7e.json
+│   │   │       ├── 11ff4da3afbce9cae19102862deefdf725fa363130fad753fa189fa4f6c8c4de.json
 │   │   │       ├── 12db2ab20d1e0be8080b5edd6cc40cacfdff350dd585126a0e0ce144073ad12f.json
 │   │   │       ├── 12f95828a2c1818402459627e36481199020e31faa280d214f81700fb9ad520d.json
 │   │   │       ├── 1436cce90bf2f00f050c9eb67cddf5672ed6a3db185ef663c257ee7936b175ae.json
 │   │   │       ├── 143ae363276b4a1db64805529e618db71c204aa56bc8b54761693a9a2060336c.json
 │   │   │       ├── 15539048155c760644fc70dd1fbff3855ceedf11bc6ef7b270d1c7280cb4df48.json
-│   │   │       ├── 1619d65041f501eb2172113b207c505582df29a0e5bfc3c681d8ec075f0bcb56.json
 │   │   │       ├── 17ab5521ea572ea85443db030bd5085f1443c20b20da9cbf808f21ad695eb319.json
 │   │   │       ├── 18ba25713068baf53992eb4ea94f95212ecaeb931fdcf6769970fc2fd19b2f93.json
 │   │   │       ├── 19ed1276256eb4d44b9cea2dddac4de3801d67a08cf381a55466e82ee6f2bbc6.json
 │   │   │       ├── 1bfc839bf502b97d0b70b0bacc9781cae7511d27d078ed6ac6978fd438833dd1.json
 │   │   │       ├── 1d6b17be6b2c0e7d25b4622b4a8c09ab705cecf9db09e2f86c35a4a564485791.json
 │   │   │       ├── 1db075565e2fe1027675b7ee03d055150e6b741f3e9865bcd46d9a6113c538a8.json
-│   │   │       ├── 1e2dc326e510df1ed3d23fabdf289d6a9448275816a15bc94becafa5563de2c7.json
 │   │   │       ├── 1f440edc6feb5bf8c2a462b1b4a0b44bd22b4a763286fb2b340c797c282b5bcd.json
 │   │   │       ├── 1f6cfd55d13bc48aa6c68558090ceeaf24a54c7bec690d51d95243c904daf0a6.json
 │   │   │       ├── 1fabd63a56e826ff351d3edca222f5f958004c01f0bd16aed30080e8b13da33f.json
 │   │   │       ├── 21f38c2f6a379ab402b4d3bd1b0809129c8554ebb01202a160c42a1e9b49b717.json
 │   │   │       ├── 22534d744aadf9c9b61b908eccea0e9b3eaa30bc381bace54b3221ee0861a0ec.json
 │   │   │       ├── 22df765bbeaca09caaf2fbcddcdd3ef1d4c0800f0c545f963bd91e85c33fe7ec.json
-│   │   │       ├── 22e2f3678f112281b64af6f72a60ae03b15b47bbe45a17282e95d5fcf8b7c3c5.json
 │   │   │       ├── 2396802d9ca82a055f431939b4cd95eea6c29556956075d1d1ff35e4bca3b7c6.json
-│   │   │       ├── 244419b0eb45bd51409a2284de828aa5de674be78dd572f04c911b105a6c9ee7.json
 │   │   │       ├── 2609e627752bd20df923f6c69e090173a368757b3dbd2ce418e3cc9f67c697ba.json
+│   │   │       ├── 26a41d5fda805c545065f2da12215d350587a61aff951937f54d64bb713f0fab.json
 │   │   │       ├── 26c6832fa65fe38fa62f98bbfd8d544cf6a470cce547579e1d650390e8b9fded.json
 │   │   │       ├── 26e3b3874f2dc2c3709945e2f6cf050e5c525933de9f09a8c91b244e3bfa8ca7.json
-│   │   │       ├── 279274c19bf4156f8f924fa837acf99d1ed42d6d57ec7cd1af194fe3b12c07da.json
 │   │   │       ├── 28cefeff27c9cb5760aead796c37afdb1311bff0a5ff759136f0473ffa0152ff.json
 │   │   │       ├── 298888276da87757f59b0e0280ea46039c0ee05945961c3e00b287abcbc6a2f0.json
 │   │   │       ├── 2b7cc5d0dec7234082c1797ab637b916ac7df39277f8fbf109ae90190fc1e900.json
 │   │   │       ├── 2c8d91fbfca457646cf60edb03fd3a89a2494a6b6612087854edeac5a119739a.json
 │   │   │       ├── 2df1edd1fd32c467f237babe4a94f2ed73b67270ede6fa8298b32eab7c3eb80b.json
-│   │   │       ├── 2e219918c1c8880ae7c2e8bdd1c670a74327780e63d81ae4561475832eea2a37.json
 │   │   │       ├── 2fd5953e7926f320bdeac2d559967758aef4632bf7dfa26a5ee50ad386fc9b67.json
 │   │   │       ├── 3142f9d4517f137483c716dd61985811bbf006b85506791e9a2ee37d58b2f53e.json
 │   │   │       ├── 32a4505d16f4fd1efc5bc0c2ea7c8900419856b21a41b06d988cc424258ea1c9.json
 │   │   │       ├── 32c40d17e90ccf2511e124b4fcc5b3674a7200dd5215ee8742d319f8090b04ba.json
+│   │   │       ├── 336d5e1042b05e1f144a030b9f84836283398076b9f90d8cd4dc37622ab00caf.json
 │   │   │       ├── 33fc3acd587f6970b19f708df61db16a5256a1914954829e2c622dacb8026331.json
 │   │   │       ├── 345cea9e55c5f1954119121edf5ec28f1514b11d83de6c5bddf80d014bd98c94.json
 │   │   │       ├── 34b48eae711a65d522f81081262d437469f08182368d46643dc80eadd96bbdb5.json
 │   │   │       ├── 34cbb71eca44ad5849b04248e513e7cc33c3d3f1a1f66cc27f732666e585bf19.json
 │   │   │       ├── 36000938c9c3b13fbd92622f905f8c4f4bfbfdabe66e3357e88c162a4fb198ce.json
 │   │   │       ├── 360e95dd7f9428a51961a1f4ae7968a6e3101b8df00027432c6c743f64ccf9f8.json
-│   │   │       ├── 365fb94a688dcb602d723765e4b798e0631f6385cdd5fd410b083136521c1a3c.json
 │   │   │       ├── 367d8bf55d8d85048571009c40b04ef43211cc9c630af6222fc5db65fb382cc8.json
 │   │   │       ├── 36c68425778aff8c4320f570cc4e4ec8b3c40094abdeffc556f5488085c587e5.json
+│   │   │       ├── 393b2ca571bf671f26f243678a1be73266fe7435c43d7c837f1b53d4dc54cc66.json
 │   │   │       ├── 3948717314f47afa835e760073df4764ac427f4858f5ec0ee6a2f298ac393d49.json
-│   │   │       ├── 3b878a979cc2ea2ac926f8a72f24dbef940bbaafdfbdc76679f4054a3ebf791a.json
 │   │   │       ├── 3b9252049dbf8ef67e64a756bb41325a6cf50190004d4442119d438620bacc72.json
 │   │   │       ├── 3c4a42b0b79b95acf81967479efdc4cd0a369e3b53b771fe87478d6327ddf0eb.json
 │   │   │       ├── 3cec8055583c7d94e03ced535376a8bd9d3d335cd6c7e328f38dc2a9e6b1e397.json
 │   │   │       ├── 3f0cad4a4a6eb440a2b133bf72f2e72d6e7ef3668f4c8dbc2c759dbd1a41eb6f.json
+│   │   │       ├── 401b3df2aa1a5c618d917ae2422e552c59dfbc5220b312fe7977d751168f6987.json
 │   │   │       ├── 408f6eb568e45e950fdc170776dabf9087829df0db630e16643fba8995318d26.json
 │   │   │       ├── 4177b5c9bcdd159b716f3e956852b337fc54e7e597b5631d0f0e9a4039011901.json
 │   │   │       ├── 42a296078b0eb6bea6dd15ebc5799c252901ba9e001290df5d3a9dfae0e4e4d5.json
@@ -346,25 +370,25 @@ customerTicket
 │   │   │       ├── 478a054f8292cd197743a61b5e3e04487f67f8db76ae658a28b04e4aef670ab2.json
 │   │   │       ├── 479992e96c0c5fac0a00bd4d9e0822dd52273158f5364c26884649b017e5b874.json
 │   │   │       ├── 47fb67d01a9006c7f835ad87b75b95bb1365c27b342144f081d858e07fd309b3.json
+│   │   │       ├── 485d542ea0237235e2d09999130ffa61c11da13873b62ca3e9228896f29da35f.json
 │   │   │       ├── 48f2dd332e3e37756440716095b3b0ba781ebd5abae50130c6b8bfee5a0468cd.json
 │   │   │       ├── 4993b53d428cbbb1e334ea396aae6397586a1295a35f39da038cfe72f0b89fd4.json
 │   │   │       ├── 4ae084687e4372e69f349e8bbc5cf603768a032d3d9ee4d2504e6709ed8ee440.json
 │   │   │       ├── 4ae419f04a3a3b1221faef43b8526910f1958336162fbce432bab0e596ef2aa1.json
 │   │   │       ├── 4bf46c6c0f27e14312f7c1311bca1bf5e1bfee29ea5cb35e6f94142141985d23.json
 │   │   │       ├── 4cf64fe0b79aec18c49355f7d82ab04ae66067042a6c364e89842109427ffb5d.json
-│   │   │       ├── 4e71fd2d8486dc3333b9dcdea79eb80552dc8db2aa07ef721173618dd4dfb8e2.json
 │   │   │       ├── 4f4799a971a5d6701087428e8c709396c0d947f7ce5bcf7a048cd542d5551c57.json
 │   │   │       ├── 4fd59b7f74524c4eb0b9293df963b8aa007039c53e88fef4ca2bd9b61197a114.json
+│   │   │       ├── 502d00f961089b9a706153667a4767dbf3463eabb1d9c636ab92197cfebaaf20.json
 │   │   │       ├── 508a0054ec5c5b3353e94566a0f728d533ec47721e20e6037aa55e2d665a5143.json
 │   │   │       ├── 52cd74ad5803b940489587043429b741434ae931fa4d244f5b0dc53582cee050.json
 │   │   │       ├── 5323b09e3c325ba8c161f5e2cab233b25cfa1b96ff042c6ae79ae1b029e2b1bc.json
 │   │   │       ├── 57bc96866536f0d67300ed29e56bd0f45fa9119c787fac805f228adcab18dc6f.json
 │   │   │       ├── 582c91a8ddabbea5521fc65d724e4fb3672c070f9213fae7b58595fcf62f3c85.json
+│   │   │       ├── 584447cf308657a696ef8465181b12d2c06f9dc5ff69752bea66bd0b9631feec.json
 │   │   │       ├── 596a13e9b322f8c3332a3ae214ca7bf368ba6158ff3adcc7db4582f102ea51dc.json
 │   │   │       ├── 5a34ded8b2dd4c10c4251d287580918b88690c7058dd2299d2d670170104241d.json
-│   │   │       ├── 5cb59d9c1e81aa29d98ffc905bee257072403820c1612faa5513af553ce9af07.json
 │   │   │       ├── 5d43f2c9afc3451745d2a1b5f1ed17bc138c9b19caff61beadbc40a4e970b525.json
-│   │   │       ├── 5f945cb173f2e6eea3ee99955caddb779d2910ca41a82c20e12965b94528a15c.json
 │   │   │       ├── 5fcd0fdc47a301cbd07130dfa7545017b5975c29b9d7458ec65938ed503506a6.json
 │   │   │       ├── 60ef2d6fded9e070e35cfed119e8325010aa76bce63aa74ca0f25005d8ed9517.json
 │   │   │       ├── 62dab578f0debe93a8df61a1776953980abd254ae6f1eea77afb00dfefd28f15.json
@@ -373,18 +397,17 @@ customerTicket
 │   │   │       ├── 63a85c116feeb64b68cb48c92e34e48a89fc4ed443f40594b62751711b6e13e0.json
 │   │   │       ├── 63d01f1af1f4f0c9ad42a8c4d310a5b9df5547d5526c49284255fc6ff15ace9b.json
 │   │   │       ├── 6506009802a6a268be82b680ace7580613f18dc702ed27aaff929398a85760f3.json
+│   │   │       ├── 659df1da012e33aa3c92c4d36817034e6ec1a4d5d7ae94e6c2328f9aaa607b6b.json
 │   │   │       ├── 65c9b0921f2ad9b0228f5685c40d5b341da9604f8cec59339fded4cf0bfa40f4.json
 │   │   │       ├── 6802a4e7d920a2a5ce48a61989565f6fa769c314a01b9179cb9d44653b9467ae.json
-│   │   │       ├── 682101a547823a97feec07270aac7a9176109731e376f49d3429fe01db3e8719.json
+│   │   │       ├── 68ac29aaf1f897ccccd83e9f158a14b1ba6e1baef666230ae35de023dc6c30a7.json
 │   │   │       ├── 696bb846cc6a3735e085b502a1008e270903c81c7a7adcc7676abcf1930e926a.json
-│   │   │       ├── 6b88758a380fd9aba4793825f7a8296a9fc2bd40ddb5b423e330c8472c1b030f.json
 │   │   │       ├── 6bd49215f8d2739a9e365dcc8855b95cfa34352c067a9e9ff48a623318c4ddaa.json
-│   │   │       ├── 6c3fed09db545f5c9fe4ed1820b386f74deceb2f52e16b6d88181f36dcd09591.json
 │   │   │       ├── 6c69494ba124d4bc564bcd3a3df1f33ae0ee0769001a2dfc46825ef8b44dc3e2.json
-│   │   │       ├── 6c983917b91998d7130b467295146438ee4a631519fb7c54b582340f90bfc7e6.json
 │   │   │       ├── 6d3b094dc56f9b26ce7374ba28e460b85248711223cf516f8e732c5d8f4d9d75.json
 │   │   │       ├── 6ee9154979fb497a8ec229a7177660af53a487e1aa17c7b555cdc67797615162.json
 │   │   │       ├── 7093cbd0a855750457814388b6e527fd3b612163f7a2b898ed6ce470dae74843.json
+│   │   │       ├── 72ae8a21c9106c639725190cc02f4e07efe7c645896cc4410923ad36751fbb2e.json
 │   │   │       ├── 72de23f55766289c980e6ccf604ca5d162e0989a222271b7496775ba4d749e3a.json
 │   │   │       ├── 74c2a0c0f83087673b100b7555e506c71d2a6a941677e388a1de59371b6d9afe.json
 │   │   │       ├── 75fad6124616f6d9e50ce9a475d4e989955c5fae7c5566b99992d986ef9a1f93.json
@@ -396,7 +419,6 @@ customerTicket
 │   │   │       ├── 7b25ccdfeab6d57509c1b8a9745fb601ab7e8fcae0e73a22932ceb725fd38c9a.json
 │   │   │       ├── 7b6916f499ae0ceae3eb3d509b51f42a7eaa98e43e161fe87c44b9a5bb01287b.json
 │   │   │       ├── 7cd278b7ea82af8777e4da2f84fd1773dae3dd371744f66bbe12c0b925fd6486.json
-│   │   │       ├── 7d004a8b515e202f3f48d5c3038f29e5562543bafdef7607cf35b22dae6fa1fd.json
 │   │   │       ├── 7d276789b80c8d9d1677556b3fb33b2da05988e97f6bf28903a044bb9fd64894.json
 │   │   │       ├── 7e136779a95d8e8e2ac6cad2192890254fd0d54d46b4f5514debba0f22618d75.json
 │   │   │       ├── 7e1c0a38a3ed90205d1829bdef528887ef12c928d4da797e06a79b3e7a1a92ba.json
@@ -410,17 +432,18 @@ customerTicket
 │   │   │       ├── 84579b3014e1a83e4201862df1e93378f5f953fbb547fea30965e335be5e7b1e.json
 │   │   │       ├── 84dedd4165eed360c4051690b2aa84f6ecc08f3f053f4129ca6f3e33c334ba35.json
 │   │   │       ├── 853fba8af82971f4fa56d957282d45d335d2e794f8e11001977161265af2ec79.json
+│   │   │       ├── 8595a5d566d43428818ee229e64f6b56453cc9ca61fd68be0b1c3c783d326315.json
 │   │   │       ├── 88ade181c6611ec33d9bcf5fe739dc809d81875b6571b9f60f87dafb4f5941b2.json
 │   │   │       ├── 899b16856382d32c4e5b39d02cb251bdedaf35c5a81bede5c19bfaff092208e9.json
-│   │   │       ├── 8d4849ca8361bd159ec0aeb98091c413998455ca036cfa43f0cf63a6912f8955.json
-│   │   │       ├── 8e216def3e5fce2d7f4db160b9bc86433bdb5f0638be1367af2ab095d06571b6.json
-│   │   │       ├── 9137c44b276781b18d9e969742f438877770ff9e8a662611892eed8fc16d93c2.json
+│   │   │       ├── 8e4cb8d07f4d43e171550ff2fc9423efd032b911d7ffee51259e437d4dc32d4f.json
 │   │   │       ├── 91d83c62f39f219ccb6125502bf8e0a71a587dfc0a66d977a9bb93c8f2dc5dc6.json
+│   │   │       ├── 9301321aa7fb1a7beff5518eb54fbf1bf7145e0aa76d3ed29ae4cb38f1057da9.json
 │   │   │       ├── 9326d87e36b2dc24e6173aa3346f46e7df9fc3353fdb409304af4363c286a41e.json
 │   │   │       ├── 9697c37cf3a88d2b4eb5419b2381951a9aca966172316db79e7b4c32557d5e87.json
 │   │   │       ├── 97506546de142970349e57e8a14064280e66a4fcdbced5dac55fc263630a2247.json
 │   │   │       ├── 97d8ebb860cbcd63be9ef80c6e2094e4a7ccba668b291d3c4815133d5fb8f37e.json
 │   │   │       ├── 980f1be05d605b9093619724462c9881a8be063a5439567866172a35f8d22316.json
+│   │   │       ├── 98ca8ab4bab0509a82824f0275ca7d1e9e80f5c8189579ae410a115c62126652.json
 │   │   │       ├── 9931a5b7d7ab58794d003cce1d0719c201c623a844c7f834f66c88e9390c824e.json
 │   │   │       ├── 996411678d23c3cf8a0e6c1c5076701e8bf5f3dad21ca907ec4116d15366a668.json
 │   │   │       ├── 99f94b7b3b60f627c482cc195709b98cd2faa55f14c19c4bf5e0af8a88f34b7a.json
@@ -429,64 +452,59 @@ customerTicket
 │   │   │       ├── 9ce16f69c6b04f703adb24ec7498a2d2ecbf6f7524c459deb25111247e550698.json
 │   │   │       ├── 9d0e2a1fb14529aabd31c82c8d8f5543c0068366932934038ba93e234f291e22.json
 │   │   │       ├── 9ed5e291859abba38b07725bc6cf0275a1548e937888a5ba177674afaa48b96f.json
-│   │   │       ├── 9edcaa74bc64450dff4e25af0b02a830bf940c608b2cfaf74092a2d830f8b07d.json
 │   │   │       ├── 9ef0e904ba6d1b295c75a1d5741851f571339a8e22c7de96bf5e2508f764ee43.json
 │   │   │       ├── a04a8ed5ca0ac9661dda4f6f369248937cf67e61cc982a1f17b24495263d53d6.json
 │   │   │       ├── a081526ffd8f52690e0834cc71e9d2bf987f949c2d0de68a6eb024063d97e64b.json
-│   │   │       ├── a09e24d5cfcfe359ea13c37261c18e592629a9aeb827faa609ccef4fe7b6a243.json
+│   │   │       ├── a130f47959c058751c2afdefa119ce88d7c59fa65883f7e0a69099a022033d4d.json
 │   │   │       ├── a1bd5a32741129c967a18413ae1be6bf3e20754251066d342d652a668ef95025.json
 │   │   │       ├── a3c770875ffabc18c595532501255df82b1a09246ee54b831e7c2221932d4f88.json
 │   │   │       ├── a3f339fe1ccb99a051c1a3bff70e7de0e2ee6b952db0aa2d6739e97331c29cd9.json
 │   │   │       ├── a4a27e7b3842713c361895d6d9c5fc9e4341cce71c5842f014748e1c1c23a197.json
+│   │   │       ├── a4a568f58efea076f16698bb9bb6279a92ab44167a6e97d424fff44900ff973e.json
 │   │   │       ├── a5231d68fe35e6b02ff4ff70e02a3229c08d9b6c2bae774a1b3227823b95e15a.json
-│   │   │       ├── a5c3aedceeab625bb2f60c9e97163491579353e685d8b230342a4e3e30f00db6.json
 │   │   │       ├── a614593a975a3af1612ede797f69fd29220ee9251ab016d34d5e612a04696ce9.json
-│   │   │       ├── a6840d352ec8910ac57e79b51062d6da1cd3b277dd849073eb9c3745fafd3635.json
 │   │   │       ├── a7729f0b6bf20ded62ff7b6ee678fdaae9516dcd80c2a8f9e9f3d9299f6e22a0.json
 │   │   │       ├── a7b036e5bd51876694ebd883bd1b0a527c5f8409b48d4716612311e954a8cc0f.json
 │   │   │       ├── a8274003d8d4ef62b23c66e3baecf14eea260f99a4509411d58506f560c2b474.json
+│   │   │       ├── a836a06de0905683ff2aee057760fe6e4a3f9161d0cb60544fb7afc9ce782671.json
 │   │   │       ├── a93b84a0def4d2e0e97ff35032871b0ce64786ff468912aed21fd958b9fe782b.json
 │   │   │       ├── ab1648cc3b4d4bba5754e19eeb80ea160fd20207d5530ac371647168f9ed211a.json
 │   │   │       ├── ac454f6bfed5913148eb8c9caaa0e30f99bac381936b44612bdee8274bb27b29.json
 │   │   │       ├── ad1175b041ab42a2615856a41fbab394ae63ef9dd991901c0658c3fb0846ad3f.json
+│   │   │       ├── ae4d845b7155a0e8a73ab943ab7c4524cd6e73c3f90be008edb478c968d4fd9c.json
 │   │   │       ├── aeb59c5e1447023f9c49003f6bf4eb26a7b9a34ca5658f7ba2cde1b99e25ec76.json
 │   │   │       ├── aee78d4e87210ef46180d47e7015345bd66a7763cd140d84cd86539e720e8e67.json
-│   │   │       ├── af2a54bee158552858e4c0220e207ddc814460a4db1126ec08ba3dd799624e0a.json
+│   │   │       ├── b137ac0b92c8567809fb0323cd320fbf60c45ae6fad1bbdfb10d6efb22989f0b.json
 │   │   │       ├── b390f7bae9f80c48e703a6664d9de6ec9c141cdf8ac2f012d67ac2b4d8a25b4e.json
+│   │   │       ├── b396b497b11e135cfc19ccbee84e3e67df0e401a412f51c0336c89cb3609b5f5.json
 │   │   │       ├── b4446ca11a1f4f6ea45256e755ed56d6ba7c330278e15ead8cae2de28d5e18d8.json
-│   │   │       ├── b5f9055685d5b38a3dc351cad310f1a36783f0713c3f0621681fdb43bbf90311.json
 │   │   │       ├── b6e731246dc10854a0fa0455c3c5816e29887b1a8c436d518926e1c2a5e36239.json
 │   │   │       ├── b922fd1a31f3cf602f197c872f3bac6e69c79255e502ddcbf1626f846ec3baee.json
 │   │   │       ├── bb3d09cc5d1bc380e841e2eb19cb497391117101c73c358e6db03db4d6ae51e7.json
-│   │   │       ├── be6cc64f9c2a8edbdbbd10a1a31e3b3a746eb4bddf806c71d525eff5719b9217.json
 │   │   │       ├── c1060dca2a3f437f386324975be659215fe9f7e689137dc85e823879b462d11f.json
 │   │   │       ├── c10793a36312ddf2bd8ed9edbae5d67a19f54b78ac3cae01682d38c34f2bdf11.json
-│   │   │       ├── c12ef179e0f1696b651a9fc423a169905160de3634d480aedf6071f85a1ebb4f.json
 │   │   │       ├── c199fcf03e3df0de15c0e7fa5f89fbd9649f2be4a257c8de9a7ebc69ce0d629a.json
 │   │   │       ├── c1a36d35264d786572e00bd20a4d62c18000e4a5a744b4bbd585c66ba2b1afa4.json
 │   │   │       ├── c251d835538bf3c08a96268c8b1feaae8084a9c298d634ce2f2ee3b4b15188ce.json
+│   │   │       ├── c478d961844d415bd36c75ab4921d7bafdc9419a9e0bf6a1efc44f14130e50fe.json
 │   │   │       ├── c4878d8d8ae19e705821ae40afc1ede4be1a64b559dfdf89f898cb4383718c93.json
-│   │   │       ├── c6b29929825f59e03fe10ecfc6ab1c0e06594ca745b0b16bddfdbf5b69d3a32f.json
-│   │   │       ├── c6d29b81d6bbf9e14c7bd3b189339b57188658ed2a270f6ba09e5b3ce071b3c1.json
-│   │   │       ├── c9e9e63d70bf1ece48f627973df4a1abfd081787641e80a93f1734f30535fd99.json
+│   │   │       ├── c4a56e0890c5b5bdc963949bff54e8a268081652516ec17e155781a93c56b390.json
 │   │   │       ├── ca42945436e914d9530e20dc780794451ec6ab51e17414e8c9107ccad3125fd5.json
 │   │   │       ├── ca8e9d2e76f32d42a0da88c9477956b47dca6cdb27504d8d126e0075306eae98.json
 │   │   │       ├── caac8d56f4ba7b3987d86c31357c6ffd2c4125d16e4637cb5a4568ac6eee29de.json
-│   │   │       ├── cab9c3edc4d8c5269c4e14324ef0f6146385bad5e4403cc989acc30c402a7409.json
 │   │   │       ├── cb87cd70f59a8e0950529ae42a2229a259ff8b305e4319422fb1a9dbc41e63e2.json
 │   │   │       ├── ccd15ad60b63cd29e2bd2762133a74e2047a2894fd67206dff7f7c7fd082b399.json
 │   │   │       ├── cd4804092002a20d5ed88c32b577b0868a0ef39e518c749dbadec455775917fb.json
 │   │   │       ├── ce52c1ffbf8db0d0b4ba85e0a07055258a8eb179db097f1df874e5be81aae49c.json
-│   │   │       ├── cec4a3cdbea8fa16c18e49426a9cc3be455cbc93cd715159c8b5b4232085f088.json
 │   │   │       ├── d083dc75811629ffa77ea30c1965e67ef3bc2bf65e5b20a1a35cb0f80a46949c.json
-│   │   │       ├── d114d2e42d000a18e9502fcb48c3c2bf04f4a6e2de34af8f951279b16a2f3784.json
 │   │   │       ├── d188f9185e71f8910607d275d82fea22199ba0e6009a5b1e34e5a20f041f0d71.json
 │   │   │       ├── d2513d4f5ff7e6088864ff497613f47d4083c1ca378649a3f1db6d45a3f3fb2b.json
 │   │   │       ├── d26a8fc663e9e5fcf33c87592f8c0456e7fe9ec3390bcb902631144d455c2922.json
 │   │   │       ├── d55e8987ca5ff35748b62290dc14150b1df53163c6f5a5cbe19d03058368f1c6.json
 │   │   │       ├── d561ececcdd4e7ff59595389fa499591f4e7f3c5324a58dbdd749ccf29e90cd1.json
 │   │   │       ├── d5dec4474de6c46020e987f20aa3fe54c9bb9c6726a067a75ed94091d552b87f.json
-│   │   │       ├── d87c7664bacda28563f3f367221789264d43fb4a53abe3afc5692f77c75c6d98.json
+│   │   │       ├── d6e446c4c97c9aa2b6efbd6042496ca45d8403aacb591adc76e2454b959bc725.json
+│   │   │       ├── d8c4256d4b9c925575ecabdd7e45c9c95e6fdb32bcfd2d9bb50a05ede9365ece.json
 │   │   │       ├── d8cda86cbe3f42bb98bb0097071d95924950dfc6ed65a7075d3b22ff1ae0bf0b.json
 │   │   │       ├── d9516c3232e0f78225764bf4f9586c88932df925c45de71f4eb1c883a9ed5b5d.json
 │   │   │       ├── d9c81db9cf9f2fee8a4985367d33b1c0ab1d7e6901e85473070c3bfd6bfe32c6.json
@@ -495,7 +513,6 @@ customerTicket
 │   │   │       ├── dd795078450fe69f61a445d3cf1275420be57381b005597cb5003859b2025800.json
 │   │   │       ├── de1655ae1d42e56f0cdb8788c0f6ba1c7c6e6725e6ef5e80969b92ec3e68ac78.json
 │   │   │       ├── df2d803fc69084e91df819bda27a7e9f7303a40ff7a5d30d93fbc16daf5e2d45.json
-│   │   │       ├── df8f2619ccef593ab5bc5a019792f194699a9f3014968288bb01d7773ee3a8cc.json
 │   │   │       ├── dfc9279b0d9023afc1dbe55536fc1cd7a556a6a437775128b9e41615431b4733.json
 │   │   │       ├── e2f4f5c0bcb971ba3cb08a4ba14ed5d1ba6b5899fd36db1f5dcdbd2313cd318e.json
 │   │   │       ├── e359eb0e19f76b69decc0ec747a7fb4c9843046bda31c5e45841858e01bcb5a7.json
@@ -510,6 +527,7 @@ customerTicket
 │   │   │       ├── e90aa709aa08fcf3294352b588ce8c8c902f3ef59a503d4b8d9a292a9c478096.json
 │   │   │       ├── e974cd0006d8160a6ef1316083bac9e699adfd87acc7edb404ae7eba1c799b68.json
 │   │   │       ├── ea56445d1314587e18b1992d9599da03e1419ea7bc4929854b9039d6947de33b.json
+│   │   │       ├── ea8564b376c7156927c3f412f1a7173248d6b2fd7dcfc3492c4c9d7c44dae889.json
 │   │   │       ├── eb1dd65efa5a99811ccca80ff03a73cb155ad86d13635010a44c09c13953604d.json
 │   │   │       ├── eb782e7a5b5695997a5bf628a22f4d36f5ddb886e5bdf4b2f4ae53ecc46fbca1.json
 │   │   │       ├── ec7939ed122c473ca1a4eee50f1c564e04e95ddced18cca56ed83efe5d4071dd.json
@@ -518,14 +536,17 @@ customerTicket
 │   │   │       ├── f06f026d4fb736e9628a73bfaa9ccfe00efc006be79cb1c27f4a77ede5874f52.json
 │   │   │       ├── f12416bacd2eea21842fe89fcfc2c02ffe84619d7ce380d13679b64c6ec7496d.json
 │   │   │       ├── f2069429b170b19df531b051a2f5fa81854a7bedf1a036aab1a46c89a9ba4c92.json
+│   │   │       ├── f20cbddf54e0b52165032d0edf3a66eaafe52ecbf3563e67ea419e7f3ee160f5.json
 │   │   │       ├── f2287c55ccdc0e5e9ab12f79895b1a1f46b65b2d14f70915ceb09adfc624e3b8.json
 │   │   │       ├── f3b514e12a39c61de0788da629a34cdd1359c17ebf1ff20747c7be245326f68e.json
 │   │   │       ├── f41de3fc65a6805cd39a47d713e1d224ba3c4eff476f0aeaf95b5e9b44cbc7ed.json
 │   │   │       ├── f4436ad45c3f2a27b4461333ae2ed21af157a3945e152fca7f43d640dc39f63b.json
+│   │   │       ├── f4780f9612e45a5bf32eb07fd006b874586bf10ee1528219fcad4f91304a6640.json
+│   │   │       ├── f542bc3aa4ea54e09e2fb68ecc937eed71e4307283d9cf7c2d94755c6937b7ad.json
 │   │   │       ├── f576af4a0cecb6cbaaf8afe5097913be0b7071e200fc924c918ea93446f00c91.json
+│   │   │       ├── f7e200f94ac2080e0885bf4a03e8afdb5cea2684a31a7c09e67dbf2f4fee6f51.json
 │   │   │       ├── f8769e3eeb23aebc01d72869a2bc6e635d7dc82440bc2b0b0e11e6b6b17f5109.json
 │   │   │       ├── f8fc55a028176d1ea9a1b580a8653d4c45ae7466445f37e6c23867f12821c44c.json
-│   │   │       ├── f9a8e68335360a72fdc96c97c3570febcdea593cf9987e3e92b769107524c4e8.json
 │   │   │       ├── fb9736a4ef3aca74573f131c7cbd9f015d88dd755ffba3edd324aec95149175f.json
 │   │   │       ├── fde577f1231f9b033560bfe075896efc6bf8d6079a030a159035584c7d39843b.json
 │   │   │       ├── fe032050843e4e1c28f5712205df74fa1698390169658c4ddc4555b6bcce8872.json
@@ -536,10 +557,16 @@ customerTicket
 │   │   ├── semantic
 │   │   │   └── pa567fc138e3a
 │   │   │       ├── 00825b46909baea25186d0f8351fc2c3fae63520319b5e7bede4ed3e9f53e54d.json
+│   │   │       ├── 067b09f64665879ffd6e39e47f23d7d969c007079c810536f77d816af6713957.json
 │   │   │       ├── 09f927cff0791d0e91365f50b4dba1a6c8cc0496ef70847d2ba9f1726092d00c.json
+│   │   │       ├── 0c8c80793f32ac4d0097cfee25dc9fdf0774d8ff334a3b2c4595e73bec49c4d5.json
+│   │   │       ├── 1285fb34ce6f72c9ab1cb3259622f3914330beab20c8e0404dbe1f46b9fd374a.json
+│   │   │       ├── 1516a3814f7846c4b73dd288d7a594bbdc6c4b72a9c177d3a169036715c0d8b0.json
 │   │   │       ├── 1753a19b402251a9e18e9c4113a5f1750a4168e9b0bedb06b4d6f35f2aa5980c.json
 │   │   │       ├── 195617b9b33d83896a4ffa16edb1d849e0da5cb7a1aa2b64d82d1bafed070f80.json
+│   │   │       ├── 1df43c63669132137181dca6f618ab85cd204fd28ef87c08d62a553efdfa06cd.json
 │   │   │       ├── 1e1ba446fa646a9dbd2244d5138ad84e217e8f238f2508603cfe4c290423dde8.json
+│   │   │       ├── 1f440edc6feb5bf8c2a462b1b4a0b44bd22b4a763286fb2b340c797c282b5bcd.json
 │   │   │       ├── 1f916be2dc79752fb2aa8e0c386470f43cc983c9021de885b62ca962ffea960f.json
 │   │   │       ├── 2233df96365dd9e332d4744056d02289ae3a003a6fb8f3342a205860e03f8665.json
 │   │   │       ├── 22569dac279084bd62c922dbc391f9a5a7cc2e1051ef043bde5cfc72df0ad864.json
@@ -547,34 +574,67 @@ customerTicket
 │   │   │       ├── 28f2ce9d1005a70b7f624b04888ce9c511251d8da243d6c1c57a630eb14c1220.json
 │   │   │       ├── 29a4f053d88deb1406e9e7fd20dac4fc1a3c518382af3adcb25fc0d6415e6c31.json
 │   │   │       ├── 2b0ca95b4d2205396255ef9ad6880126d69de168f4349406796caf7cee711791.json
+│   │   │       ├── 2db4afd2f04cb1be70a822a9dfde1cbc197dea9ecc8d39cabf5eab10b778f10d.json
+│   │   │       ├── 3134c8aa643b2f1de403eb947f71f0c404194bf0c036212aed1bbf18972de75f.json
 │   │   │       ├── 3451c7089bb943a2571e2fd451467aa5e18fc642a64edaee34380e7b59f54baa.json
 │   │   │       ├── 379031c1044f245cdf1ded7504608f5861a11d5110845436678be4e121251062.json
+│   │   │       ├── 4466b520ab1a4eb44abdd915e8a1cba43d72c8d08bf93ebea81d8e8feadef93e.json
 │   │   │       ├── 481e0ef213e9eb7ac3679e2fdf54cfe7bafde152b3de57b0c9306416529ab904.json
 │   │   │       ├── 485a9d1cf66322f5cb2886aac1f388a2846aba6fd444b87b251edb03c51ff00a.json
+│   │   │       ├── 4a72da5bbf738460d04c3c799474a4a7093821d69fff2b2efcca1dd78f947652.json
+│   │   │       ├── 4bf46c6c0f27e14312f7c1311bca1bf5e1bfee29ea5cb35e6f94142141985d23.json
+│   │   │       ├── 527fef297bee36f729186cbfe4bee9b0a41ad7bc98896815e2058c5348b76706.json
+│   │   │       ├── 5533327da089db48f0050a2d48af495de46f562ea2e29fcfdf3a527ece013770.json
 │   │   │       ├── 57240e5b1ee2390b9f26b44f11253b97b1c6b279affdedc34cbeeadc74181504.json
+│   │   │       ├── 5aa8fb6425a50cdd0fdd3fe862960efbb179a8098df347292940f564737404ef.json
+│   │   │       ├── 5b5bd6e41d3308af6e19908a392f853875cd8a1f1a10f6e195d21aeab1a6a586.json
 │   │   │       ├── 660dafe22e562cecf6aaf4afdf658996dd024a1436c57e9815c82caa0c3e1782.json
 │   │   │       ├── 697c16d4c7fadca75d73c67dcfea3aefc8c3b91394718b1d09188e7e41d8811a.json
 │   │   │       ├── 6d5ac5656791048028b6bec9a94588cede8731bd7ca2151f13f7819e2819f2e7.json
 │   │   │       ├── 7322f205d129029de2b4bb0be04fc6de2798fa17122738ae5d5f300e66ee5409.json
+│   │   │       ├── 74b74470177ae910424d02aaef051f094b6bd2d41b2f68dca025f2c11c0cfe2c.json
 │   │   │       ├── 77b69c31898165440ab0d856d50bbe29495f04c804d5ca4104be340e0ed39cc7.json
 │   │   │       ├── 78aa9c4767c326ca3364fd87dfabda624b9bdeb9a14dfc7b678d0bcd9c00e6f7.json
+│   │   │       ├── 7c1e7a5a501e84e9b782f755ecd9bb13ffce492706d674fc0069d7fa30fe1936.json
+│   │   │       ├── 7e136779a95d8e8e2ac6cad2192890254fd0d54d46b4f5514debba0f22618d75.json
 │   │   │       ├── 8042771a592072bef73f5634ecc39cd2b83ba3d808e806a69bacde795ff1d2dc.json
+│   │   │       ├── 8080490dca9a7ff5f1d9e3724b914ecd44bed3bf66b784be7a32521a7e935a25.json
 │   │   │       ├── 80cbf2282ae0d907d07bf110760fa70e985fa748f41bcc90533f6ff46eaf46c9.json
 │   │   │       ├── 853a41742ac5792c2f6d6762d095b7170499a35c16efaa4fa567ee936b4ccb3c.json
 │   │   │       ├── 87083d9b896625e7efbbfda3a8b4c0983a3914779adc1a9f1fd4775200a98843.json
 │   │   │       ├── 8a7c3cffb298a6af2f6f497e70513330244117b87649ee61c964461dbcaa05e8.json
+│   │   │       ├── 8d6f6490e7bc2e9660f5e0cc8ce68371ec092276a3eca9876d198989ed1d3ffb.json
 │   │   │       ├── 8e62122fceb99e49a7dd46a86cc46cbe3218cd86773d310fe15135a6ad4d6998.json
+│   │   │       ├── 902240b9e3adc33b9d30ac42dfffbe44368e357a3658728c8d535e47fa5650a6.json
+│   │   │       ├── 908e0129cefe129d0b562243460fe20793c84876244cef2e99ca1becf8cf6a1f.json
 │   │   │       ├── 9281775c35930ece9d1382446b2e7d54cb3ec777fbc045ce46cdce5287f589d9.json
 │   │   │       ├── 95dc06be19ee8e1bbc725384f6e55bbafaab3b6c9f8deea714356fbd0669545a.json
+│   │   │       ├── 9971de985c218541e881238138359e768e52fb3ef3ce4a1175f38f874a9dac30.json
+│   │   │       ├── 9da63fa44ddde6838a14da323f4c234ff1498cc0fbc619236aea004b5f556a19.json
+│   │   │       ├── a150400e1f3f43364a1399b8552647351b4ebba1e26a55efd71c5d4a0fb5b3e1.json
 │   │   │       ├── a7b56fb6165dabba4d71f0757463855dfca3d85741975d62820b05abee14890f.json
+│   │   │       ├── a8274003d8d4ef62b23c66e3baecf14eea260f99a4509411d58506f560c2b474.json
+│   │   │       ├── a9e40d5d4e9e6a566950d6e8fad456d9703444e6e6a3aaac4022462fd2a6c45d.json
+│   │   │       ├── ab73eedab77367896980e569b7dc44bfc0cd32b02e172584ff2a649948a24a80.json
+│   │   │       ├── b22c98e94a1e8c2b87a433d7ed250dd2fecd29126618e1846df822e951fd9a95.json
 │   │   │       ├── b631ef1705c4bbcc263ee039213e6929538d85401b648d0a675849fbeb60db11.json
 │   │   │       ├── bc16443a4c12a2ca6a8a74c6378c2f66b27425fd52be8ca5c938c2141c886a53.json
+│   │   │       ├── bd8de3be72dbe84774acd42c873075c4ca1cf14924cc0e20baa5b04a5853065d.json
+│   │   │       ├── c09151acb3bce9f36e01fecc46548c72a08e152ed0b7402dbc04fc2bdf7f11e5.json
+│   │   │       ├── c931d64d02e6800ca7dcb354e7043c889c2ab0f9c6bd72723e09da0b754501ef.json
 │   │   │       ├── ca98ecfba0b2ad600c63c4f743e41528e2add0a2b48774b065aa0f60dcd905e3.json
+│   │   │       ├── cf5a494e78799d9b7557e6021056f1f896a5e8d8378b85d5a4879eeaceb8bec7.json
+│   │   │       ├── ddf9f939efdbd2f15fe815fd608b3048eb2c439343c9700f446739f72582a91b.json
 │   │   │       ├── e00a1732e6e7df91a7aabb9bd609e2a5985d5cf7215635cde4a7495a0112efec.json
 │   │   │       ├── e10d4f4e825fa6fd025ab71d55be4304798b707016c9b0b0f6cc0da6589a8435.json
+│   │   │       ├── e19ef9e0e5e0e7fe3db5c64063dd6ba581a9e2e0a578b1c010e83c1e001eea95.json
 │   │   │       ├── e3fb6d5f912be572c627f840a143729a58015403907a2616b32d3ebbe9933763.json
 │   │   │       ├── e5f6e9aa1524a7e8c45c4ba6043bbf5798a8f8bec760ed991d69359cd416a08c.json
-│   │   │       └── ec9174249dd1b030999fd9c188e1713659650afd92dbe8fcd7a1f29666023a81.json
+│   │   │       ├── ea56445d1314587e18b1992d9599da03e1419ea7bc4929854b9039d6947de33b.json
+│   │   │       ├── eb0b530666894887e1b06f70f6dc329de81cf71265ae51d4a8ec138a41d67d86.json
+│   │   │       ├── ec9174249dd1b030999fd9c188e1713659650afd92dbe8fcd7a1f29666023a81.json
+│   │   │       ├── f60e55eafdca5a62a95829310f4cc0a2a33e91d90b93f95c5b88fe3d6deb13c5.json
+│   │   │       └── ffc1f756026bddae9a6ad7a82aca9345a23c2762d06107b344bf35f35092653d.json
 │   │   ├── last_query_stamp
 │   │   └── stat-index.json
 │   ├── memory
@@ -716,7 +776,9 @@ customerTicket
 │   ├── pwa
 │   │   └── service-worker.js
 │   ├── tickets
+│   │   ├── _announcement_status.html
 │   │   ├── _image_viewer.html
+│   │   ├── _immediate_announcement.html
 │   │   ├── _messages.html
 │   │   ├── _older_messages.html
 │   │   ├── _staff_customer_results.html
@@ -852,6 +914,7 @@ customerTicket
 │   │   └── test_staff_operations_ui.py
 │   ├── js
 │   │   └── chat-coach.test.mjs
+│   ├── test_announcements.py
 │   ├── test_branding_operations.py
 │   ├── test_customer_category_catalog.py
 │   ├── test_customer_unit_categories.py
@@ -878,6 +941,7 @@ customerTicket
 ├── docker-compose.yml
 ├── Dockerfile
 ├── Dockerfile.nginx
+├── EXTERNAL_CONTACT_APIS.md
 ├── manage.py
 ├── package-lock.json
 ├── package.json