share ticket and ticket message
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/* Staff-only sharing controls; native details also work without JavaScript. */
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.staff-share-icon {
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width: 16px;
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height: 16px;
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flex: 0 0 16px;
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}
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.staff-share-chevron {
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width: 6px;
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height: 6px;
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flex: 0 0 6px;
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margin-inline-start: auto;
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border-inline-end: 1.5px solid currentColor;
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border-bottom: 1.5px solid currentColor;
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transform: rotate(45deg);
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opacity: .65;
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}
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.staff-message-share[open] > summary .staff-share-chevron,
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.staff-ticket-share[open] > summary .staff-share-chevron,
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.staff-sharing-audit[open] > summary .staff-share-chevron,
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.staff-share-group[open] > summary .staff-share-chevron,
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.share-audit-row[open] > summary .staff-share-chevron {
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transform: rotate(225deg);
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}
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.staff-message-share > summary,
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.staff-ticket-share > summary,
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.staff-sharing-audit summary {
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display: flex;
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align-items: center;
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gap: 8px;
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cursor: pointer;
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list-style: none;
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color: var(--staff-text, #123a63);
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font-size: .75rem;
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font-weight: 600;
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}
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.staff-message-share > summary::-webkit-details-marker,
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.staff-ticket-share > summary::-webkit-details-marker,
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.staff-sharing-audit summary::-webkit-details-marker { display: none; }
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.staff-message-share > summary:focus-visible,
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.staff-ticket-share > summary:focus-visible,
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.staff-sharing-audit summary:focus-visible,
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.staff-sharing-link:focus-visible {
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outline: 2px solid var(--color-sea, #0693e3);
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outline-offset: 3px;
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border-radius: 8px;
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}
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.staff-message-share { margin-top: 10px; min-width: 0; }
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.staff-message-share > summary {
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width: fit-content;
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max-width: 100%;
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min-height: 32px;
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padding: 5px 9px;
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border: 1px solid #cbd8e6;
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border-radius: 8px;
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background: #fff;
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font-size: .6875rem;
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}
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.staff-message-share[open] > summary,
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.staff-message-share > summary:hover { background: #f0f6fc; border-color: #98b8d7; }
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.staff-share-content {
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margin-top: 8px;
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padding: 12px;
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border: 1px solid #dce5ee;
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border-radius: 10px;
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background: #fff;
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color: var(--staff-text, #123a63);
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min-width: 0;
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}
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.staff-message-share .staff-share-hint,
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.staff-ticket-share .staff-share-hint,
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.staff-sharing-audit .staff-share-hint {
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margin: 0 0 12px;
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font-size: .6875rem;
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line-height: 1.9;
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color: var(--staff-muted, #526b85);
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white-space: normal;
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}
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.staff-share-content .staff-share-form {
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display: grid;
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gap: 7px;
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margin: 0;
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padding: 0;
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border: 0;
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}
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.staff-share-form label { font-size: .75rem; font-weight: 600; margin: 3px 0 0; }
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.staff-share-form select,
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.staff-share-form textarea {
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width: 100%;
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min-width: 0;
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margin: 0;
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border: 1px solid #cbd8e6;
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border-radius: 8px;
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background: #fff;
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color: var(--staff-text, #123a63);
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font-size: .75rem;
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line-height: 1.8;
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padding: 7px 9px;
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}
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.staff-share-form textarea { resize: vertical; min-height: 64px; }
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.staff-share-footer { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin-top: 5px; }
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.staff-share-footer small { color: var(--staff-muted, #526b85); font-size: .625rem; }
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.staff-share-form .staff-share-submit {
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width: auto;
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margin-inline-start: auto;
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padding: 7px 11px;
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border-radius: 8px;
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background: var(--color-ink, #08376b);
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color: #fff;
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font-size: .6875rem;
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line-height: 1.8;
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font-weight: 600;
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}
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.ticket-operations .staff-ticket-share { padding: 0; border: 0; border-radius: 0; margin-top: 12px; }
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.staff-ticket-share > summary { min-height: 36px; padding: 8px 10px; border: 1px solid #d2dfeb; border-radius: 9px; background: #f6f9fc; }
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.staff-ticket-share > summary:hover { background: #eef4fa; }
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.workspace-side .staff-sharing-audit { padding: 0; overflow: hidden; }
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.staff-sharing-audit > .staff-sharing-audit-toggle { padding: 12px; min-height: 54px; }
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.staff-sharing-audit-toggle > span:not(.staff-share-chevron) { display: grid; gap: 3px; }
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.staff-sharing-audit-toggle strong { font-size: .8125rem; }
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.staff-sharing-audit-toggle small { font-size: .625rem; color: var(--staff-muted, #526b85); font-weight: 400; }
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.staff-sharing-audit > summary:hover { background: #f6f9fc; }
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.staff-sharing-audit-content { padding: 0 12px 12px; }
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.staff-share-group { margin-top: 8px; border-top: 1px solid #e4ebf2; }
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.staff-share-group > summary { min-height: 40px; padding: 8px 0; }
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.staff-share-count { border-radius: 6px; background: #eef3f8; color: #526b85; padding: 1px 6px; font-size: .625rem; font-weight: 500; }
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.share-audit-row { border: 1px solid #dce5ee; border-radius: 9px; margin-top: 7px; overflow-wrap: anywhere; }
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.share-audit-row > summary { padding: 9px; gap: 6px; font-weight: 400; }
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.staff-share-person { display: grid; gap: 3px; min-width: 0; flex: 1; }
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.staff-share-person b { font-size: .6875rem; font-weight: 600; }
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.staff-share-person small { font-size: .625rem; color: var(--staff-muted, #526b85); }
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.staff-share-status { display: inline-flex; align-items: center; gap: 4px; padding: 3px 6px; border-radius: 6px; font-size: .5625rem; line-height: 1.6; max-width: 94px; flex-shrink: 0; }
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.staff-share-status::before { content: ''; width: 4px; height: 4px; border-radius: 50%; background: currentColor; flex-shrink: 0; }
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.staff-share-status.is-seen { color: #176548; background: #edf7f1; }
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.staff-share-status.is-pending { color: #805b17; background: #fff7e8; }
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.staff-share-status.is-revoked { color: #637287; background: #f0f2f5; }
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.staff-share-row-content { display: grid; gap: 7px; padding: 10px; border-top: 1px solid #e4ebf2; }
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.staff-share-row-content small,
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.share-event-row small { font-size: .625rem; line-height: 1.9; color: var(--staff-muted, #526b85); }
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.staff-share-row-content p,
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.share-event-row p { font-size: .6875rem; line-height: 1.9; white-space: pre-wrap; }
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.staff-share-preview { color: var(--staff-text, #123a63); }
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.staff-share-note { padding: 8px; background: #f5f8fb; border-radius: 7px; }
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.staff-share-reference { overflow-wrap: anywhere; font-size: .5625rem !important; }
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.staff-share-row-content .staff-share-revoke {
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padding: 5px 9px;
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border: 1px solid #ead5d5;
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border-radius: 7px;
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background: #fff;
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color: #9c3636;
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font-size: .625rem;
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line-height: 1.8;
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}
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.staff-share-row-content .staff-share-revoke:hover { background: #fff4f4; border-color: #cf9898; }
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.staff-sharing-audit .staff-share-empty { margin: 4px 0 8px; font-size: .6875rem; color: var(--staff-muted, #526b85); }
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.share-event-row { display: grid; gap: 4px; padding: 8px 10px; margin: 8px 0; border-inline-start: 2px solid #d2dfeb; overflow-wrap: anywhere; }
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.share-event-row b,
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.share-event-row > span { font-size: .6875rem; }
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.staff-sharing-link { display: inline-flex; align-items: center; gap: 7px; padding: 8px 10px; margin-bottom: 12px; border-radius: 8px; color: var(--staff-text, #123a63); font-size: .75rem; }
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.staff-sharing-link:hover { background: #fff; }
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.staff-sharing-page { max-width: 960px; margin: 0 auto; display: grid; gap: 20px; }
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.staff-sharing-page > header { display: grid; gap: 8px; }
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.staff-sharing-page h1 { font-size: 1.7rem; font-weight: 800; }
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.staff-sharing-page h2 { font-weight: 700; margin-bottom: 16px; }
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.share-inbox-row { display: flex; justify-content: space-between; align-items: center; gap: 16px; padding: 16px 0; border-bottom: 1px solid #dce5ee; }
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.share-inbox-row p { margin: 6px 0; white-space: pre-wrap; }
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.share-inbox-row small { color: #52677d; }
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.staff-sharing-page .button { display: inline-flex; justify-content: center; padding: 8px 12px; border-radius: 9px; font-size: .75rem; flex-shrink: 0; }
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.isolated-shared-message > header { display: flex; justify-content: space-between; gap: 12px; }
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.isolated-shared-message > p { margin: 18px 0; line-height: 2; overflow-wrap: anywhere; }
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.isolated-shared-message img { max-width: 100%; height: auto; }
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@media (max-width: 640px) {
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.share-inbox-row { align-items: stretch; flex-direction: column; }
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.isolated-shared-message > header { flex-direction: column; }
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.staff-sharing-page { gap: 14px; }
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.staff-message-share > summary { min-height: 40px; }
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.staff-share-form .staff-share-submit,
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.staff-share-row-content .staff-share-revoke { min-height: 40px; }
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}
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/* One compact footer and one icon; management opens only for this message. */
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.staff-message-footer { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; margin-top: 6px; }
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.staff-message-footer:has(.message-receipts) { border-top: 1px solid #e4ebf2; padding-top: 4px; }
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.staff-message-footer .message-receipts { flex: 1; min-width: 0; margin: 0 !important; padding: 0; border: 0; }
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.message-bubble:has(.message-menu) .staff-message-footer { padding-inline-end: 24px; }
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.staff-message-footer .staff-message-share { margin: 0; }
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.staff-message-share[open] { flex-basis: 100%; min-width: 0; }
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.staff-message-share > summary {
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position: relative;
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width: 28px;
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height: 28px;
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min-height: 28px;
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justify-content: center;
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padding: 0;
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border: 0;
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background: transparent;
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border-radius: 7px;
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}
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.staff-message-share > summary .staff-share-icon { width: 15px; height: 15px; flex-basis: 15px; }
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.staff-share-dot { position: absolute; top: 3px; inset-inline-end: 3px; width: 4px; height: 4px; border-radius: 50%; background: var(--color-sea, #0693e3); }
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.staff-message-share .staff-share-content { max-width: 360px; padding: 10px; margin-top: 5px; }
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.staff-inline-share-heading { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 6px; margin-bottom: 8px; }
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.staff-inline-share-heading b { font-size: .75rem; }
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.staff-inline-share-heading small { font-size: .625rem; color: var(--staff-muted, #526b85); }
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.staff-message-share .share-audit-row { margin-top: 4px; }
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.staff-message-share .share-audit-row > summary,
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.staff-inline-share-new > summary,
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.staff-inline-share-history > summary,
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.staff-share-note-field > summary {
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display: flex;
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align-items: center;
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gap: 6px;
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cursor: pointer;
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list-style: none;
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color: var(--staff-text, #123a63);
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font-size: .6875rem;
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}
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.staff-message-share .share-audit-row > summary { padding: 6px 8px; min-height: 32px; }
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.staff-message-share .share-audit-row > summary::-webkit-details-marker,
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.staff-inline-share-new > summary::-webkit-details-marker,
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.staff-inline-share-history > summary::-webkit-details-marker,
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.staff-share-note-field > summary::-webkit-details-marker { display: none; }
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.staff-inline-share-new,
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.staff-inline-share-history { margin-top: 8px; padding-top: 5px; border-top: 1px solid #e4ebf2; }
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.staff-inline-share-new > summary,
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.staff-inline-share-history > summary,
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.staff-share-note-field > summary { min-height: 28px; }
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.staff-share-note-field label { display: block; margin-bottom: 4px; }
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.staff-message-share .staff-share-footer { margin-top: 0; }
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.staff-message-share .staff-share-submit { padding: 5px 12px; min-height: 28px; }
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.staff-message-share .staff-share-row-content { padding: 8px; gap: 4px; }
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.staff-message-share .staff-share-row-content p { margin: 0; }
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.staff-inline-share-new[open] > summary .staff-share-chevron,
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.staff-inline-share-history[open] > summary .staff-share-chevron,
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.staff-share-note-field[open] > summary .staff-share-chevron { transform: rotate(225deg); }
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.staff-message-share summary:focus-visible { outline: 2px solid var(--color-sea, #0693e3); outline-offset: 2px; border-radius: 7px; }
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@media (max-width: 640px) {
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.staff-message-share > summary { width: 32px; height: 32px; min-height: 32px; }
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.staff-message-share .staff-share-submit { min-height: 32px; }
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.staff-message-share .staff-share-row-content .staff-share-revoke { min-height: 32px; }
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}
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.staff-menu [data-share-unread-count], .staff-mobile-dock [data-share-unread-count] {
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display: inline-flex; align-items: center; justify-content: center; min-width: 20px;
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height: 20px; border-radius: 7px; padding: 0 5px; background: #f59e0b;
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color: #08376b; font-size: 11px; font-weight: 800; font-style: normal;
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}
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.staff-menu [data-share-unread-count] { margin-inline-start: auto; }
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.staff-mobile-dock a { position: relative; }
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.staff-mobile-dock [data-share-unread-count] { position: absolute; top: 2px; inset-inline-end: 3px; min-width: 16px; height: 16px; font-size: 9px; }
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[data-share-unread-count][hidden] { display: none; }
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.received-share-attribution { display: flex; flex-wrap: wrap; align-items: center; gap: 4px; margin-top: 8px; color: #64748b; font-size: 10px; }
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.received-share-attribution svg { width: 12px; height: 12px; }
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.received-share-attribution details { max-width: 100%; }
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.received-share-attribution summary { cursor: pointer; }
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