fix some bugs

tests/test_organizational_ticketing.py

@@ -12,12 +12,83 @@ from apps.attachments.models import AttachmentPolicy
 from apps.customers.models import ContactGroup, CustomerProfile
 from apps.notifications.models import NotificationJob
 from apps.staff.models import OrganizationalUnit, StaffProfile
-from apps.tickets.models import GroupDispatch, Ticket, TicketCategory, TicketTag
+from apps.tickets.models import GroupDispatch, Ticket, TicketCategory, TicketEvent, TicketTag
 from apps.tickets.policies import TicketPolicy
 from apps.tickets.selectors import staff_ticket_rows
 from apps.tickets.services import create_ticket, dispatch_group_tickets, refresh_group_dispatch_status
 
 
+@pytest.mark.django_db
+def test_dispatch_owner_can_resolve_all_open_group_tickets_from_report_or_ticket(client):
+    unit = OrganizationalUnit.objects.create(name="حل گروهی", slug="resolve-dispatch")
+    unit.permissions.add(*Permission.objects.filter(
+        content_type__app_label="tickets",
+        codename__in=("view_ticket", "dispatch_group_tickets", "change_ticket"),
+    ))
+    staff = make_staff("dispatch-resolver", unit)
+    first = make_contact("resolve-first", "09120000401")
+    second = make_contact("resolve-second", "09120000402")
+    group = ContactGroup.objects.create(name="گروه قابل حل", unit=unit)
+    first.customer_profile.groups.add(group)
+    second.customer_profile.groups.add(group)
+    category = TicketCategory.objects.create(unit=unit, title="پیگیری گروه", slug="resolve-group")
+    dispatch, tickets = dispatch_group_tickets(
+        user=staff, unit=unit, contact_group=group, category=category,
+        subject="پیگیری پاسخ گروه", body="لطفاً پاسخ دهید.",
+    )
+    tickets[1].status = Ticket.Status.CLOSED
+    tickets[1].closed_at = timezone.now()
+    tickets[1].save(update_fields=["status", "closed_at", "updated_at"])
+    client.force_login(staff)
+
+    report = client.get(reverse("staff_tickets:dispatch_detail", args=[dispatch.public_id]))
+    report_text = report.content.decode()
+    assert report.context["open_ticket_count"] == 1
+    assert "حل‌شدن همه تیکت‌ها (1)" in report_text
+    ticket_page = client.get(reverse("staff_tickets:detail", args=[tickets[0].public_id]))
+    assert "وابسته به ارسال گروهی" in ticket_page.content.decode()
+    assert dispatch.subject in ticket_page.content.decode()
+    assert "حل‌شدن تمامی تیکت‌های گروه (1)" in ticket_page.content.decode()
+
+    response = client.post(
+        reverse("staff_tickets:dispatch_resolve", args=[dispatch.public_id]),
+        {"return_ticket": tickets[0].public_id},
+    )
+    assert response.status_code == 302
+    assert response.url == reverse("staff_tickets:detail", args=[tickets[0].public_id])
+    tickets[0].refresh_from_db()
+    tickets[1].refresh_from_db()
+    assert tickets[0].status == Ticket.Status.RESOLVED
+    assert tickets[0].resolved_at is not None
+    assert tickets[1].status == Ticket.Status.CLOSED
+    assert TicketEvent.objects.filter(
+        ticket=tickets[0], event_type=TicketEvent.Type.STATUS_CHANGED,
+        metadata__group_dispatch_id=dispatch.pk,
+    ).exists()
+
+
+@pytest.mark.django_db
+def test_dispatch_bulk_resolve_requires_change_ticket_permission(client):
+    unit = OrganizationalUnit.objects.create(name="گروه فقط مشاهده", slug="read-only-dispatch")
+    unit.permissions.add(*Permission.objects.filter(
+        content_type__app_label="tickets", codename__in=("view_ticket", "dispatch_group_tickets")
+    ))
+    staff = make_staff("read-only-dispatcher", unit)
+    customer = make_contact("read-only-recipient", "09120000403")
+    group = ContactGroup.objects.create(name="گروه فقط خواندنی", unit=unit)
+    customer.customer_profile.groups.add(group)
+    category = TicketCategory.objects.create(unit=unit, title="فقط مشاهده", slug="read-only-group")
+    dispatch, tickets = dispatch_group_tickets(
+        user=staff, unit=unit, contact_group=group, category=category,
+        subject="عملیات فقط مشاهده", body="متن عملیات",
+    )
+    client.force_login(staff)
+    assert client.get(reverse("staff_tickets:dispatch_detail", args=[dispatch.public_id])).context["can_resolve_dispatch"] is False
+    client.post(reverse("staff_tickets:dispatch_resolve", args=[dispatch.public_id]))
+    tickets[0].refresh_from_db()
+    assert tickets[0].status != Ticket.Status.RESOLVED
+
+
 def make_staff(username, unit):
     user = User.objects.create_user(username=username, account_type=User.AccountType.STAFF)
     StaffProfile.objects.create(user=user, display_name=username, primary_unit=unit)