button force anoncecall

tests/e2e/pages/tickets.py

@@ -8,6 +8,17 @@ from tests.e2e.pages.base import BasePage
 class TicketConversationPage(BasePage):
     guidance_text = "لطفاً همه توضیحات و سؤال‌های خود را در یک پیام کامل بنویسید و سپس ارسال کنید."
 
+    def request_immediate_announcement(self):
+        card = self.page.get_by_role("region", name="اطلاع‌رسانی تلفنی فوری")
+        expect(card).to_be_visible()
+        expect(card).to_contain_text("پیام اطلاع‌رسانی از پیش ضبط‌شده")
+        button = card.get_by_role("button", name="ارسال اطلاع‌رسانی تلفنی فوری")
+        expect(button).to_be_enabled()
+        with self.page.expect_navigation(wait_until="domcontentloaded"):
+            button.click()
+        expect(self.page.get_by_text("درخواست اطلاع‌رسانی تلفنی فوری در صف قرار گرفت.")).to_be_visible()
+        expect(self.page.get_by_role("region", name="وضعیت اطلاع‌رسانی‌های تلفنی")).to_contain_text("درخواست فوری")
+
     def send_reply(self, body):
         self.page.locator("[data-composer-toggle]").click()
         reply = self.page.locator('form[data-chat-coach] textarea[name="body"]')

tests/e2e/test_staff_operations_ui.py

@@ -8,7 +8,7 @@ from playwright.sync_api import expect
 
 from apps.accounts.models import TicketMagicLink, User
 from apps.customers.models import ContactGroup, CustomerProfile
-from apps.core.models import PageTitle, SiteBranding
+from apps.core.models import PageTitle, SiteBranding, VoipConfiguration
 from apps.messaging.models import Message
 from apps.notifications.models import NotificationJob, SMSTemplate
 from apps.staff.models import OrganizationalUnit, StaffProfile
@@ -22,6 +22,28 @@ pytestmark = [pytest.mark.e2e, pytest.mark.django_db(transaction=True)]
 PASSWORD = "E2e-safe-password-2026"
 
 
+@pytest.fixture
+def immediate_announcement_case():
+    unit = OrganizationalUnit.objects.create(name="واحد تماس فوری", slug="immediate-call-e2e")
+    category = TicketCategory.objects.create(unit=unit, title="تماس فوری", slug="immediate-call-e2e")
+    staff = User.objects.create_superuser(username="immediate-call-e2e", password=PASSWORD, account_type=User.AccountType.STAFF)
+    StaffProfile.objects.create(user=staff, display_name="کارشناس تماس فوری", primary_unit=unit)
+    customer = User.objects.create_user(username="immediate-call-customer-e2e", mobile="09120009122", account_type=User.AccountType.CUSTOMER)
+    ticket = create_ticket(customer=customer, created_by=staff, category=category, subject="پیگیری تلفنی فوری", body="پیام نخست")
+    VoipConfiguration.objects.create(announcement_url="http://127.0.0.1:9000/v1/announcements", announcement_id="custom/test")
+
+    return staff, ticket
+
+
+def test_staff_can_request_immediate_announcement_from_ticket_sidebar(live_server, browser_page, immediate_announcement_case):
+    staff, ticket = immediate_announcement_case
+    with browser_page() as page:
+        AuthenticationPage(page, live_server.url).login_staff(staff, PASSWORD)
+        conversation = TicketConversationPage(page, live_server.url)
+        conversation.goto(reverse("staff_tickets:detail", args=[ticket.public_id]))
+        conversation.request_immediate_announcement()
+
+
 def test_staff_operations_pages_are_authorized_and_visually_styled(live_server, browser_page):
     branding = SiteBranding.load()
     branding.staff_brand_title = "مرکز عملیات E2E"