261 lines
18 KiB
Python
261 lines
18 KiB
Python
import base64
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from unittest.mock import Mock, patch
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import pytest
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from django.contrib.auth.models import Permission
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from django.urls import reverse
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from django.utils import timezone
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from playwright.sync_api import expect
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from apps.accounts.models import TicketMagicLink, User
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from apps.customers.models import ContactGroup, CustomerProfile
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from apps.core.models import PageTitle, SiteBranding, VoipConfiguration
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from apps.messaging.models import Message
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from apps.notifications.models import NotificationJob, SMSTemplate
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from apps.staff.models import OrganizationalUnit, StaffProfile
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from apps.tickets.models import TicketCategory
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from apps.tickets.services import create_ticket, dispatch_group_tickets
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from tests.e2e.pages.auth import AuthenticationPage
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from tests.e2e.pages.dispatches import DispatchWorkspacePage
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from tests.e2e.pages.tickets import TicketConversationPage
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pytestmark = [pytest.mark.e2e, pytest.mark.django_db(transaction=True)]
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PASSWORD = "E2e-safe-password-2026"
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@pytest.fixture
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def immediate_announcement_case():
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unit = OrganizationalUnit.objects.create(name="واحد تماس فوری", slug="immediate-call-e2e")
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category = TicketCategory.objects.create(unit=unit, title="تماس فوری", slug="immediate-call-e2e")
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staff = User.objects.create_superuser(username="immediate-call-e2e", password=PASSWORD, account_type=User.AccountType.STAFF)
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StaffProfile.objects.create(user=staff, display_name="کارشناس تماس فوری", primary_unit=unit)
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customer = User.objects.create_user(username="immediate-call-customer-e2e", mobile="09120009122", account_type=User.AccountType.CUSTOMER)
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ticket = create_ticket(customer=customer, created_by=staff, category=category, subject="پیگیری تلفنی فوری", body="پیام نخست")
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VoipConfiguration.objects.create(announcement_url="http://127.0.0.1:9000/v1/announcements", announcement_id="custom/test")
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return staff, ticket
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def test_staff_can_request_immediate_announcement_from_ticket_sidebar(live_server, browser_page, immediate_announcement_case):
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staff, ticket = immediate_announcement_case
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with browser_page() as page:
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AuthenticationPage(page, live_server.url).login_staff(staff, PASSWORD)
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conversation = TicketConversationPage(page, live_server.url)
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conversation.goto(reverse("staff_tickets:detail", args=[ticket.public_id]))
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with patch("apps.integrations.announcements.requests.post", return_value=Mock(content=b"")) as post:
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conversation.request_immediate_announcement()
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post.assert_called_once()
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def test_staff_operations_pages_are_authorized_and_visually_styled(live_server, browser_page):
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branding = SiteBranding.load()
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branding.staff_brand_title = "مرکز عملیات E2E"
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branding.staff_brand_subtitle = "ارتباطات یکپارچه E2E"
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branding.login_intro_eyebrow = "معرفی ورود E2E"
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branding.developer_credit_text = "توسعه E2E | 09120000000"
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branding.staff_sidebar_credit_text = "امضای مستقل sidebar E2E"
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branding.save()
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PageTitle.objects.update_or_create(route_name="staff_tickets:dispatch_create", defaults={"title": "ردیابی E2E"})
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SMSTemplate.objects.update_or_create(unit=None, event_type=SMSTemplate.Event.STAFF_REPLY, defaults={"title": "الگوی E2E", "body": "{ticket_number}: {magic_link}"})
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unit = OrganizationalUnit.objects.create(name="عملیات E2E", slug="operations-e2e")
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permissions = {
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"customers": {"view_customerprofile", "add_customerprofile", "change_customerprofile", "view_contactgroup", "add_contactgroup", "change_contactgroup"},
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"tickets": {"view_ticket", "add_ticket", "dispatch_group_tickets"},
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"notifications": {"view_smstemplate", "add_smstemplate", "change_smstemplate"},
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"accounts": {"view_ticketmagiclink"},
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}
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query = None
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from django.db.models import Q
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for app_label, codenames in permissions.items():
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part = Q(content_type__app_label=app_label, codename__in=codenames)
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query = part if query is None else query | part
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unit.permissions.add(*Permission.objects.filter(query))
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staff = User.objects.create_user(
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username="e2e-operations",
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password=PASSWORD,
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account_type=User.AccountType.STAFF,
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voip_extension="300",
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voip_mobile="09384999655",
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)
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StaffProfile.objects.create(user=staff, display_name="کارشناس عملیات", primary_unit=unit)
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customer = User.objects.create_user(username="e2e-carrier", mobile="09120009121", account_type=User.AccountType.CUSTOMER)
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profile = CustomerProfile.objects.create(user=customer, first_name="باربری", stakeholder_type=CustomerProfile.StakeholderType.CARRIER)
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group = ContactGroup.objects.create(unit=unit, name="باربری‌ها")
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secondary_group = ContactGroup.objects.create(unit=unit, name="مخاطبان منتخب")
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profile.groups.add(group)
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category = TicketCategory.objects.create(title="استعلام E2E", slug="operations-e2e")
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ticket = create_ticket(customer=customer, created_by=staff, unit=unit, category=category, subject="استعلام آزمایشی", body="قیمت را اعلام کنید")
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TicketMagicLink.issue_with_record(ticket, created_by=staff)
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with browser_page() as page:
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page.goto(f"{live_server.url}{reverse('accounts:login')}", wait_until="domcontentloaded")
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expect(page.locator(".auth-brand strong")).to_have_count(0)
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expect(page.locator(".auth-intro .eyebrow")).to_have_text("معرفی ورود E2E")
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expect(page.locator(".auth-footer")).to_contain_text("توسعه E2E")
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AuthenticationPage(page, live_server.url).login_staff(staff, PASSWORD)
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for route, heading in (
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("staff_tickets:contacts", "مخاطبان و مشتریان"),
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("staff_tickets:groups", "گروه‌های مخاطبان"),
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("staff_tickets:contact_create", "ثبت مخاطب بیرونی"),
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("staff_tickets:sms_templates", "الگوهای پیامک واحدها"),
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("staff_tickets:dispatch_create", "ارسال گروهی ایزوله"),
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("staff_tickets:magic_audit", "ممیزی لینک‌های جادویی"),
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):
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page.goto(f"{live_server.url}{reverse(route)}", wait_until="domcontentloaded")
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expect(page.get_by_role("heading", name=heading, level=1)).to_be_visible()
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expect(page.locator('link[href*="operations.css"]')).to_have_count(1)
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assert page.evaluate("getComputedStyle(document.querySelector('.operations-page')).display") == "grid"
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assert page.evaluate("document.documentElement.scrollWidth <= document.documentElement.clientWidth + 1")
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page.goto(f"{live_server.url}{reverse('staff_tickets:contacts')}", wait_until="domcontentloaded")
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call_trigger = page.locator("[data-voip-call-trigger]").first
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call_trigger.click()
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call_menu = page.locator("body > .voip-call-menu:not([hidden])")
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expect(call_menu).to_be_visible()
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expect(call_menu.get_by_role("menuitem")).to_have_count(2)
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assert call_menu.evaluate("menu => menu.parentElement === document.body")
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assert int(call_menu.evaluate("menu => getComputedStyle(menu).zIndex")) > 100000
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menu_box = call_menu.bounding_box()
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assert menu_box is not None
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assert menu_box["x"] >= 0 and menu_box["y"] >= 0
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assert menu_box["x"] + menu_box["width"] <= page.viewport_size["width"]
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assert menu_box["y"] + menu_box["height"] <= page.viewport_size["height"]
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page.keyboard.press("Escape")
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expect(call_menu).to_be_hidden()
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page.goto(f"{live_server.url}{reverse('staff_tickets:dispatch_create')}", wait_until="domcontentloaded")
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expect(page).to_have_title("ردیابی E2E")
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expect(page.locator(".staff-brand-copy b")).to_have_text("مرکز عملیات E2E")
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expect(page.locator(".staff-developer-credit")).to_contain_text("امضای مستقل sidebar E2E")
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workspace = DispatchWorkspacePage(page, live_server.url)
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workspace.open_history()
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expect(page.get_by_role("searchbox", name="جستجو")).to_be_visible()
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workspace.return_to_composer()
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expect(page.locator('link[href*="dispatches.css"]')).to_have_count(1)
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expect(page.get_by_text("افزودن عکس از گالری")).to_be_visible()
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expect(page.locator('label[for="dispatch-file-input"]')).to_be_visible()
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tiny_png = base64.b64decode("iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNk+A8AAQUBAScY42YAAAAASUVORK5CYII=")
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page.locator("#dispatch-gallery-input").set_input_files([
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{"name":"dispatch-first.png","mimeType":"image/png","buffer":tiny_png},
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{"name":"dispatch-second.png","mimeType":"image/png","buffer":tiny_png},
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])
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expect(page.locator(".dispatch-attachment-picker [data-file-preview] .file-chip")).to_have_count(2)
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expect(page.locator(".dispatch-attachment-picker [data-file-preview] img")).to_have_count(2)
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page.locator("#dispatch-file-input").set_input_files({"name":"dispatch-document.pdf","mimeType":"application/pdf","buffer":b"%PDF-1.4\n%%EOF"})
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expect(page.locator(".dispatch-attachment-picker [data-file-preview] .file-chip")).to_have_count(3)
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page.locator(".dispatch-attachment-picker [data-file-preview] .file-chip button").first.click()
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expect(page.locator(".dispatch-attachment-picker [data-file-preview] .file-chip")).to_have_count(2)
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assert page.locator('.dispatch-attachment-picker input[name="files"]').evaluate("input => input.files.length") == 2
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page.goto(f"{live_server.url}{reverse('staff_tickets:sms_templates')}", wait_until="domcontentloaded")
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expect(page.get_by_text("الگوی عمومی سیستم").first).to_be_visible()
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page.goto(f"{live_server.url}{reverse('staff_tickets:contact_create')}", wait_until="domcontentloaded")
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province = page.locator('select[name="province"]')
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city = page.locator('select[name="city"]')
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expect(province.locator("option")).not_to_have_count(1)
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province.select_option(label="اصفهان")
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expect(city.locator("option", has_text="کاشان")).to_have_count(1)
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page.goto(f"{live_server.url}{reverse('staff_tickets:contact_edit', args=[customer.public_id])}", wait_until="domcontentloaded")
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first_group = page.locator(f'input[name="groups"][value="{group.pk}"]')
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second_group = page.locator(f'input[name="groups"][value="{secondary_group.pk}"]')
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expect(first_group).to_be_checked()
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expect(second_group).not_to_be_checked()
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second_group.check()
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first_group.uncheck()
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expect(page.locator("[data-group-selection-count]")).to_contain_text("۱")
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page.get_by_role("button", name="ذخیره مخاطب").click()
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page.wait_for_url(f"**{reverse('staff_tickets:contacts')}")
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page.goto(f"{live_server.url}{reverse('staff_tickets:contact_edit', args=[customer.public_id])}", wait_until="domcontentloaded")
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expect(page.locator(f'input[name="groups"][value="{group.pk}"]')).not_to_be_checked()
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expect(page.locator(f'input[name="groups"][value="{secondary_group.pk}"]')).to_be_checked()
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page.goto(f"{live_server.url}{reverse('staff_tickets:create')}", wait_until="domcontentloaded")
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page.locator("#staff-ticket-gallery-input").set_input_files([
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{"name": "first.png", "mimeType": "image/png", "buffer": tiny_png},
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{"name": "second.png", "mimeType": "image/png", "buffer": tiny_png},
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])
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expect(page.locator("[data-file-preview] .file-chip")).to_have_count(2)
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expect(page.locator("[data-file-preview] .file-chip img")).to_have_count(2)
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page.locator("[data-file-preview] .file-chip button").first.click()
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expect(page.locator("[data-file-preview] .file-chip")).to_have_count(1)
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assert page.locator('input[name="files"]').evaluate("input => input.files.length") == 1
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def test_dispatch_report_presents_delivery_and_engagement_professionally(live_server, browser_page):
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from apps.core.templatetags.jalali import jalali_datetime
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unit=OrganizationalUnit.objects.create(name="فروش گزارش E2E",slug="dispatch-report-e2e")
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unit.permissions.add(*Permission.objects.filter(content_type__app_label="tickets",codename__in=("view_ticket","dispatch_group_tickets")))
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staff=User.objects.create_user(username="dispatch-report-agent",password=PASSWORD,account_type=User.AccountType.STAFF)
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StaffProfile.objects.create(user=staff,display_name="کارشناس گزارش",primary_unit=unit)
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customer=User.objects.create_user(username="dispatch-report-customer",mobile="09120009131",account_type=User.AccountType.CUSTOMER)
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profile=CustomerProfile.objects.create(user=customer,first_name="مخاطب",last_name="آزمایشی")
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group=ContactGroup.objects.create(unit=unit,name="گروه گزارش حرفه‌ای")
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profile.groups.add(group)
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category=TicketCategory.objects.create(unit=unit,title="استعلام گزارش",slug="dispatch-report-category-e2e")
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dispatch,tickets=dispatch_group_tickets(user=staff,unit=unit,contact_group=group,category=category,subject="استعلام حرفه‌ای",body="این متن اولیه کارشناس باید بالای گزارش دیده شود.")
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ticket=tickets[0]
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job=NotificationJob.objects.get(ticket=ticket,event_type=SMSTemplate.Event.STAFF_TICKET_CREATED)
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NotificationJob.objects.filter(pk=job.pk).update(
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status=NotificationJob.Status.SENT,attempts=1,sent_at=timezone.now(),
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provider_message_id="1111182358",provider_status_code="1111182358",
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delivery_status=NotificationJob.DeliveryStatus.DELIVERED,delivery_status_code="5",
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delivery_description="0098SMS [کد 5]: پیامک به گوشی گیرنده رسیده است.",
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delivery_check_attempts=2,delivery_checked_at=timezone.now(),delivery_next_check_at=None,
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)
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for index in range(24):
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Message.objects.create(ticket=ticket,author=staff,body=f"مکاتبه طولانی شماره {index + 1}")
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links=[TicketMagicLink.issue_with_record(ticket,created_by=staff)[1] for _ in range(4)]
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links[0].view_count=2; links[0].used_at=timezone.now(); links[0].save(update_fields=["view_count","used_at"])
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with browser_page() as page:
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AuthenticationPage(page,live_server.url).login_staff(staff,PASSWORD)
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page.goto(f"{live_server.url}{reverse('staff_tickets:dispatch_detail',args=[dispatch.public_id])}",wait_until="domcontentloaded")
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expect(page.get_by_role("heading",name="استعلام حرفه‌ای",level=1)).to_be_visible()
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expect(page.get_by_text("این متن اولیه کارشناس باید بالای گزارش دیده شود.")).to_be_visible()
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expect(page.locator(".sms-state-card")).to_contain_text("تحویل به گوشی تأیید شد")
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expect(page.locator(".engagement-state")).to_contain_text("2 بازدید")
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expect(page.locator('[role="progressbar"]')).to_have_attribute("aria-valuenow","100")
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expect(page.locator(".delivery-progress-copy")).to_contain_text("100٪")
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assert float(page.locator(".sms-state-card strong").evaluate("node => parseFloat(getComputedStyle(node).fontSize)")) >= 12
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assert float(page.locator(".delivery-progress-track").evaluate("node => parseFloat(getComputedStyle(node).height)")) <= 8
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created_text=page.locator(".dispatch-meta-list time").inner_text()
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assert created_text == jalali_datetime(dispatch.created_at)
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assert "0 + 0" not in page.locator("body").inner_text()
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page.get_by_text("جزئیات فنی و رهگیری").click()
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expect(page.get_by_text("1111182358")).to_be_visible()
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expect(page.get_by_text("موفق در اولین تلاش")).to_be_visible()
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assert page.evaluate("document.documentElement.scrollWidth <= document.documentElement.clientWidth + 1")
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page.set_viewport_size({"width":390,"height":844})
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expect(page.locator(".dispatch-detail-table tbody tr").first).to_be_visible()
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assert page.evaluate("document.documentElement.scrollWidth <= document.documentElement.clientWidth + 1")
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page.goto(f"{live_server.url}{reverse('staff_tickets:detail',args=[ticket.public_id])}", wait_until="domcontentloaded")
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expect(page.locator(".ticket-dispatch-context")).to_contain_text("استعلام حرفه‌ای")
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dismiss_context = page.get_by_role("button", name="بستن پیام ارسال گروهی")
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expect(dismiss_context).to_be_visible()
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launch = page.locator(".composer-launch")
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expect(launch).to_be_visible()
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box = launch.bounding_box()
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assert box is not None
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assert box["x"] >= 0 and box["x"] + box["width"] <= 390
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assert box["y"] >= 0 and box["y"] + box["height"] <= 844
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assert page.evaluate("document.documentElement.scrollWidth <= document.documentElement.clientWidth + 1")
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conversation=TicketConversationPage(page,live_server.url)
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conversation.expect_latest_message_above_composer()
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launch.click()
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close_composer = page.get_by_role("button", name="بستن", exact=True)
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expect(close_composer).to_be_hidden()
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expect(page.locator('form[data-ticket-composer] textarea')).to_be_focused()
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page.set_viewport_size({"width":390,"height":430})
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expect(page.locator("[data-composer-shell]")).to_have_attribute("data-keyboard-open","true")
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page.set_viewport_size({"width":390,"height":844})
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expect(page.locator("[data-composer-shell].is-collapsed")).to_be_visible()
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conversation.expect_latest_message_above_composer()
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dismiss_context.click()
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expect(page.locator(".ticket-dispatch-context")).to_have_count(0)
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