Files

26 lines
1.8 KiB
Python

from django.core.exceptions import PermissionDenied
from django.db import transaction
from django.utils import timezone
from apps.core.persian_text import normalize_persian_text
from apps.tickets.policies import TicketPolicy
from .models import Message,MessageRevision
@transaction.atomic
def edit_message(message_id,user,body):
from apps.tickets.dispatch_responses import lock_dispatch_for_ticket
lock_dispatch_for_ticket(Message.objects.values_list("ticket_id", flat=True).get(pk=message_id))
msg=Message.objects.select_for_update().select_related("ticket").get(pk=message_id)
if msg.author_id!=user.id or not TicketPolicy.can_view(user,msg.ticket): raise PermissionDenied
if not (user.account_type=="CUSTOMER" or user.has_perm("messaging.edit_own_message")): raise PermissionDenied
if msg.deleted_at: raise PermissionDenied
body=normalize_persian_text(body,multiline=True)
if not body: raise ValueError("متن پیام نمی‌تواند خالی باشد.")
MessageRevision.objects.create(message=msg,body=msg.body,edited_by=user); msg.body=body; msg.edited_at=timezone.now(); msg.save(update_fields=["body","edited_at","updated_at"]); return msg
@transaction.atomic
def soft_delete_message(message_id,user):
from apps.tickets.dispatch_responses import lock_dispatch_for_ticket
lock_dispatch_for_ticket(Message.objects.values_list("ticket_id", flat=True).get(pk=message_id))
msg=Message.objects.select_for_update().select_related("ticket").get(pk=message_id)
may_delete=user.account_type=="CUSTOMER" or user.has_perm("messaging.delete_own_message")
if msg.author_id!=user.id or not may_delete or not TicketPolicy.can_view(user,msg.ticket): raise PermissionDenied
msg.deleted_at=timezone.now(); msg.deleted_by=user; msg.save(update_fields=["deleted_at","deleted_by","updated_at"]); return msg